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Re: Thinking about buying FTM 2012 - risk of it erasing online Ancestry tree?

gldaggett,Do modify your statement a bit, use the Tools > Compact file command. That does two things, 1) suggests that you back up your file, and 2) does some file maintenance.Then, do a Manual,...

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software crashing from unlink issue

When I go to the media tab and after loading the list of names of people in my tree, I scroll to the bottom of the list and find the term (unlinked) as shown and when I try to highlight that term to...

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Re: Places listing and sync

Marco,Thanks for your response.I don't know for sure why, but SOMETHING is keeping the sync from being handled correctly in both places. I haven't been able to pin it down. I think it may have...

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Re: is it possible to upgrade from Ancestry 2005?

amandakerby1,There is NO upgrade from FTM2005 to FTM2012. As with most previous versions, they are Stand alone versions. There may be patches once a version is out, but they are stand alone.TreeSync is...

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Re: software crashing from unlink issue

I think you forgot to attach your screenshot, but I verify that this is a bug that I can replicate on my end. Everyone should send in a fix-it request on this issue.

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Re: software crashing from unlink issue

This is not one that has happened to me.I have had it take SO long to show the unlinked items that one would have thought it had crashed, but it can just be really, really slow. Eventually it will...

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Re: software crashing from unlink issue

I probably spoke too soon. It is still working at it. Nevertheless, from a database perspective, this information ought to be retrieved in microseconds. Something is amiss here that needs to be addressed.

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Re: software crashing from unlink issue

I agree it should be much faster, but I felt it important to distinguish between a "crash" and a long "not responding" issue.

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Re: software crashing from unlink issue

Thank you guys. I am happy to know that it is not a corrupt file issue. That is what my main concern was. It actually happens on a friends but mine works fine but I only have 2 files under that...

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Re: software crashing from unlink issue

No, this is a programming bug that needs to be addressed. It should take microseconds to obtain the information and then very little time after that to display the results. Clearly something has gone...

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Re: Places listing and sync

I've worked very little with the mapping utility at Ancestry.com, but I did pull up a two places from my tree that I know I manually set in FTM. One displayed correctly, the other didn't. That makes me...

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Re: software crashing from unlink issue

Have you formatted your bug report yet Marco?If we all report in approximately the same manner, we may get better action.

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Re: software crashing from unlink issue

I'm planning to make a screen capture video tonight to demonstrate.

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Re: software crashing from unlink issue

Oh, and for reference, with virtually no citation media in this latest edition of my tree, I currently 5500+ media files.

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Re: software crashing from unlink issue

Mine includes citation media and about 6100 personal files, for a total of 16K+ files. Can't give you an exact count, because I decided to time how long it takes to tell me that nothing is unlinked....

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Re: software crashing from unlink issue

I'm not planning to include all of the wait time in my video. I'm just going to show how it effectively locks up. I'll probably show my task manager and then leave it at that. I think that's effective...

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Re: software crashing from unlink issue

awesome, thank you so much for all your help.

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Re: Information in Ancestry Trees

I have been doing that for some time, especially if I asked a question some time before and finally found the answer. My though is that someone else who is working on the same person that I had a...

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Re: software crashing from unlink issue

Thanks for the ideas Marco.Since I'm watching the USOpen Final online, I'll probably wait until tomorrow to capture. My local CBS affiliate decided the Final was not worth showing. Dr Phil was more...

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Re: Information in Ancestry Trees

Keith, I have cut and pasted some of my notes and attached them as stories for that very reason.

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