Re: Syncing problem between ancestry sites.
That shouldn't make any difference. They all should be showing the same data. I have ancestry on my ipod and ancestry.com on my pc. I have ftm on my pc which syncs always successfully so far. And on my...
View ArticleRe: Syncing problem between ancestry sites.
Possibly. Exit the app off of your ipad. Use an app such as Tunnel Bear [a virtual private network, tunnel bear is SIMPLE] on your computer. You can set it for UK or US. Set it for US. Be sure it is on...
View ArticleRe: Syncing problem between ancestry sites.
As a follow-on from Tony's suggestion - at least break the sync on all but one tree, to be sure that you are always looking at the same data from all access points.
View ArticleRe: FTM 2012 Frequently Hangs - Program is Unusable.
Oh, yes. Back up frequently and sync right after you backup. And don't overwrite the previous backup. I number mine. I'll have as many as 9 in a day. Also never CANCEL a sync. Always stop the process...
View ArticleRe: Syncing problem between ancestry sites.
Thank you all for your suggestions.I'm in the UK.I'll delete everything from both sites and start again (I have the original on my pc of course) but have read other threads where members have done this...
View ArticleRe: Syncing problem between ancestry sites.
Is there a uk support number? I'd call them first. Also if you delete an item on one online tree it should delete it on the other, they are not supposed to be different trees. But you don't need to...
View ArticleRe: ftm 2012 and windows 8
This week I'm getting error "not responding" and can't sync. Its been running fine for months. what happen?
View ArticleRelationship Calculator in FTM 2012 and Online Trees
I know this issue has been raised before but it has not been resolved. The FTM directions say you can select which relationship to display after the calculator lists the relationships, but in fact it...
View ArticleRe: Email for help or cutomer support...where is it???
support@ancestry.comI sent a message on 2/22, heard back on 2/27 - so it's not the fastest support method but once you open a dialog the conversation goes faster.
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
I know the relationship calculator will display all relationships between two people, but I don't see in the documentation where you can set which one displays on an on-going basis. I know for a fact...
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
Open your AMT tree, go to Tree Pages than Tree Settings under "Who you are in this tree" you can set any person in the tree as the anchor person.
View ArticleEmail for help or cutomer support...where is it???
Why can't I find an email for help or customer support? I sent an email a week ago for help....never did get help but this morning I got an email asking me to take a survey on how well they did to help...
View ArticleRe: Email for help or cutomer support...where is it???
I know they aren't fast....but why ask me to take a survey...before they do anything? And why can't I find the "contact us" email anymore...you click on that "contact us" and all they have are phone...
View ArticleCommunities Have Replaced Email Support
Hello Person Who Deleted Their Post:Ancestry has said they got tired of one on one support and thought up the idea of communities to replace the support email. The idea is that one response could...
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
Thank you, Sean, for your help. I thought I might be missing some obvious trick to selecting the relationship to display. Here's a screen shot of the FTM Help information, where it says you can do so....
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
Thank you, ginglish, for your help. However, will you explain how your suggestion would work? I want to remain the anchor person and have the other person's relationship to me displayed. If someone...
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
AFAIK - that is momentary only - that is, while you have the calculator open, not a PERMANENT display.My grandparents were 3rd cousins. Given the location and time period, that is not at all unusual....
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
I think you may be misinterpreting what "display" means.FTM means "display" to mean the list of connecting ancestors or descendants in the panel for that purpose, in the Relationship Calculator. By...
View ArticleRe: Relationship Calculator in FTM 2012 and Online Trees
Oh, woe, Burgess and Silver, you are both so right! I have often found "dumb/stupid/silly" relationships with my people too. And NOW I see the "display" is only temporary. It would have saved me some...
View ArticleRe: Relationship Calculator AGAIN
Silverfox -As we were both responding on the other thread about the relationship calculator, I revisited my own FTM tree, for verification of my answer.I promise you - cross my heart - I have made NO...
View Article