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Channel: Family Tree Maker software - Family History & Genealogy Message Board
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Re: FTM 2012 Patch

I suggest that you carefully read this knowledge base articlehttp://ftm.custhelp.com/app/answers/detail/a_id/5409/kw/FTM%...John D

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Re: FTM 2012 Patch

Thanks. The manual upload of the patch worked

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Re: Windows 8 and FTM 2011 Compatability

FTM 2011 will NOT sync with any OS, you need to have FTM 2012

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Re: synchronizing family trees

Do you actually want to sync the two trees, on family tree maker and on ancestry?You would then follow the steps here:http://ancestry.custhelp.com/app/answers/detail/a_id/5360I think at the end you are...

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Re: Sync Failed-An error occurred while "Preparing data to be downloaded from...

Thanks Kat......after we got the 2 patches last year everything was working great....and since I sync daily after I'm don working I can pick the day it all started....2/22/2013It seems to only have a...

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Re: synchronizing family trees

If I understand what you want, the Sync feature of FTM2012 will (theoretically) accomplish what you want to do. Keep a database on your ocmputer and also at ancestry.com, which always have the same...

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Re: Windows 8 and FTM 2011 Compatability

Thanks David, that's what I thought.

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Syncing problem between ancestry sites.

My iPad syncs to Ancestry.co.uk and my PC syncs to Ancestry.com.I've updated some information on the iPad (easier to do when visiting relatives) which then syncs successfully to ancestry.co.uk.When...

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Re: Syncing problem between ancestry sites.

The starter has to be that there is only one site which is situated in the USA. .co.uk, .ca etc are simply doorways to the same data.It should be impossible to see different data by entering through a...

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Re: Syncing problem between ancestry sites.

Thanks for the reply.Yep! you would have thought that this was impossible, but this is my 'situation'.

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Re: FTM 2012 Frequently Hangs - Program is Unusable.

I did get a reply from their support folks. They gave me some options to test -- to include creating a temporary tree from scratch and go through the manipulations with the tree to see if I could...

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Re: Syncing problem between ancestry sites.

When you make the updates/changes - are you making them through the ancestry interface or from FTM 2012?There have been reported issues, in other threads, of synchronization lapses, for lack of a...

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Re: synchronizing family trees

Thanks -- it looks like I'll be updating from FTM 11 to FTM 12. The ability to do this looks like a great feature.

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Re: Syncing problem between ancestry sites.

I use ancestry on my ipod. Here are some thoughts which you may have already thought of. Uninstall re-install on the iPad. It is more of a direct read than the computer sync. Refresh browser on the...

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Re: FTM 2012 Frequently Hangs - Program is Unusable.

I guess I spoke too soon 5 days ago when I posted that FTM is working fine for me. I had no sooner posted that when things started going south. Since then, I've had several failed backups (I back up...

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Re: Syncing problem between ancestry sites.

Thanks for the replies.The issue is that any changes made at ancestry.co.uk (either directly on site or through iPad (and sync)) are not updated to ancestry.com.Changes made on ancestry.com are not...

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Re: Syncing problem between ancestry sites.

I have to return to my original point that there is only one site. Ancestry is a bit like older schools here in England which had different entrance doors for boys and girls.Are you able to give...

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Re: Syncing problem between ancestry sites.

Hi,It matters not which individual. I added some new children to a couple of people via iPad (synced to ancestry.co.uk). This was not reflected on ancestry.com so when viewing through FTM 2012 on PC...

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Re: Syncing problem between ancestry sites.

As far as I know, the entry portal is determined by the country of origin of the software, so presumably your FTM2012 is the USA version whilst your iPad app was obtained from the UK App store. Whether...

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Re: Syncing problem between ancestry sites.

There should be. If you log out of one does it log you out of the other? I think by using your iPad you have found some sort of quirk in the program. I think you will need to call ancestry on this but...

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