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Communities Have Replaced Email Support

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Hello Person Who Deleted Their Post:

Ancestry has said they got tired of one on one support and thought up the idea of communities to replace the support email. The idea is that one response could benefit many.

My observation is that it hasn't worked out too well. It's probably better just to call them at 1-800-262-3787. One call out of three might get you someone who might understand what you're talking about.

I don't know if this effects anyone else, but my Chrome browser won't find the Help page. I have to use Explorer to get to Help.


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