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Re: pop ups
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Re: Unable to login to Ancestry from FTM 2017
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Re: pop ups
deleted: possible solution didn't work....
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FTM 2017 not sync
Im unable to sync my tree. It keeps coming up with an error. Anyone else having this issue and know how to resolve this. It is only on one tree, the others are working okay.
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Re: FTM 2017 not sync
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color coding in Family Tree Maker 2017
How do I change a color on someone
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Re: color coding in Family Tree Maker 2017
The Companion Guide - under the Help tab in FTM - has instructions.
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Vertical Pedigree Chart
I am trying to create a Vertical Pedigree Chart but the boxes are twice a tall as they need to be. I am only showing the Name and the Lifespan yet the boxes have extra white space below them in each box. I see where I can adjust the box width. Is there a way to reduce the height of each box?
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Re: Vertical Pedigree Chart
Under the option for Box, Border, and Line Options is the option to make all boxes the same size selected. If so turn that off. I have boxes of different sizes depending on the amount of information in each box.
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Export list to excel
How can I export a list of individuals so that I can open it in Excel?
I am using FTM2017, and Ancestry.com
I am using FTM2017, and Ancestry.com
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Re: Export list to excel
In FTM, use the publish option to select the individuals and then export as a csv file, which can be opened in Excel.
The Companion Guide (under the Help tab in FTM) has instructions.
The Companion Guide (under the Help tab in FTM) has instructions.
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Re: FTM 2012 Concern
My files and media on my computer are there and have been. I am saying the synced files to ancestry have corrupted media.
Also, please address the compacting concern.
The program took data from my computer and put these data on a website without my expressed permission. To me that is stealing. More info should have been more prominently displayed and explained, It was not. I am not the first to express this concern.
Also, please address the compacting concern.
The program took data from my computer and put these data on a website without my expressed permission. To me that is stealing. More info should have been more prominently displayed and explained, It was not. I am not the first to express this concern.
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Re: FTM 2012 Concern
My files and media on my computer are there and have been. I am saying the synced files to ancestry have corrupted media.
Also, please address the compacting concern.
The program took data from my computer and put these data on a website without my expressed permission. To me that is stealing. More info should have been more prominently displayed and explained, It was not. I am not the first to express this concern.
Also, please address the compacting concern.
The program took data from my computer and put these data on a website without my expressed permission. To me that is stealing. More info should have been more prominently displayed and explained, It was not. I am not the first to express this concern.
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Re: FTM 2012 Concern
Hi, David
Since I failed to understand that the trees would sync without my permission, I consider them stolen by Ancestry. This info should have been in caps and bolded and how to avoid the sync should have been well defined. None of this happened.
When I try to stop a sync I sometimes, but not always, get a message that stopping will harm either or both trees. The sync occurs every time I open or close my tree and takes far too long to allow me to continue my work. It is not infrequent when the sync gets hung up and fails to progress. Right now, the sync is hung up at about 60%. I have not made many changes over the last two days.
If I try to cancel the sync after an obvious hang up, I get this message,
"You have requested to cancel the current sync process. Cancelling at this point may damage your tree in Family Tree Maker or your tree on Ancestry.com. If either is damaged, you will need to break the link to Ancestry and upload or download again. Are you sure you want to stop the current sync process?"
I cannot compact my file anymore. Just does not work. I have even left the computer on overnight, like in the old days when certain things took hours.
Items that were sunk from my computer to Ancestry.com are sometimes garbled and it does not to appear to be one type of file vs another.
This system is not up to par. I don't want to contribute my tree and when I was not looking, off it went.
I am not happy. I have been a member of both Ancestry and FTM for about a decade and feel that the way things work today I pay a lot of money for the subscription to Ancestry and for the program. You do not want a long time customer to be this unhappy.
60% sync when I started this response, currently 60%. An obvious hang up that I worry about correcting because of the treats of damage.
Beth
Since I failed to understand that the trees would sync without my permission, I consider them stolen by Ancestry. This info should have been in caps and bolded and how to avoid the sync should have been well defined. None of this happened.
When I try to stop a sync I sometimes, but not always, get a message that stopping will harm either or both trees. The sync occurs every time I open or close my tree and takes far too long to allow me to continue my work. It is not infrequent when the sync gets hung up and fails to progress. Right now, the sync is hung up at about 60%. I have not made many changes over the last two days.
If I try to cancel the sync after an obvious hang up, I get this message,
"You have requested to cancel the current sync process. Cancelling at this point may damage your tree in Family Tree Maker or your tree on Ancestry.com. If either is damaged, you will need to break the link to Ancestry and upload or download again. Are you sure you want to stop the current sync process?"
I cannot compact my file anymore. Just does not work. I have even left the computer on overnight, like in the old days when certain things took hours.
Items that were sunk from my computer to Ancestry.com are sometimes garbled and it does not to appear to be one type of file vs another.
This system is not up to par. I don't want to contribute my tree and when I was not looking, off it went.
I am not happy. I have been a member of both Ancestry and FTM for about a decade and feel that the way things work today I pay a lot of money for the subscription to Ancestry and for the program. You do not want a long time customer to be this unhappy.
60% sync when I started this response, currently 60%. An obvious hang up that I worry about correcting because of the treats of damage.
Beth
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FTM 2012 Concern
Hi,
Well FTM 2012 synced my tree to the web. I had no idea it would just steal the bloody thing, but it did and now I cannot compact the file. Additionally, some of the docs they moved from my computer to their web site are corrupted.
What gives? I need to compact the file. What can I do?
Crummy deal...steal my work and then disable it!
Well FTM 2012 synced my tree to the web. I had no idea it would just steal the bloody thing, but it did and now I cannot compact the file. Additionally, some of the docs they moved from my computer to their web site are corrupted.
What gives? I need to compact the file. What can I do?
Crummy deal...steal my work and then disable it!
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FTM 2011 is very slow
Hi
Anyone having this problem with FTM 2011? It is very sluggish. It often does not empty its cache among images. Reports are slow, too. I don't find that it has enhanced integration with ancestry.com as it claims. Don't understand why it is so slow.
Beth
Anyone having this problem with FTM 2011? It is very sluggish. It often does not empty its cache among images. Reports are slow, too. I don't find that it has enhanced integration with ancestry.com as it claims. Don't understand why it is so slow.
Beth
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Re: FTM 2009 will not run
Thank you Thank you Thank you.
The link you gave me was the perfect solution!!!!
Thanks
Beth
The link you gave me was the perfect solution!!!!
Thanks
Beth
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Re: FTM 2009 will not run
Hi
I back up the files every time I compact the file.
I want to uninstall and install because it won't work at all. I worry about reinstalling because a previous writer said he lost parts of his files when he did.
It will not open if I open it as usual or as an administrator.
The version I had was the one ending in .307, the most current.
I am downloading census,etc from ancestry.com. The program is made to do that.
Why did it just stop working?
What am I supposed to do? I have years of data on the file.
I back up the files every time I compact the file.
I want to uninstall and install because it won't work at all. I worry about reinstalling because a previous writer said he lost parts of his files when he did.
It will not open if I open it as usual or as an administrator.
The version I had was the one ending in .307, the most current.
I am downloading census,etc from ancestry.com. The program is made to do that.
Why did it just stop working?
What am I supposed to do? I have years of data on the file.
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Re: FTM 2009 will not run
Good day
My FTM 2009 just stopped working. I use Vista-64 OS. I compacted the file yesterday and it opened, however, for a time the program was hanging up after one or two downloads from the web.
Based on the other writer, I am afraid of loosing data if I uninstall and reinstall.
What's up?
Beth
My FTM 2009 just stopped working. I use Vista-64 OS. I compacted the file yesterday and it opened, however, for a time the program was hanging up after one or two downloads from the web.
Based on the other writer, I am afraid of loosing data if I uninstall and reinstall.
What's up?
Beth
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Re: FTM 2017 not sync
I have compacted it till it says 0.0% and still have the same effect. Going to try again now.
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