Lost tree
I renamed a copy of my tree as it appeared in the right hand column but then it disappeared. All I get onscreen is Start a New Tree which I don't want to do. Please help!
View ArticleRe: Synchronize Errors-->FTM to Ancestry.com
I finally unlinked the tree; it duplicated about 3,000 people and erased a bunch of photos. Real mess.
View ArticleRe: Synchronize Errors-->FTM to Ancestry.com
Oh, no!! One thing I learned, is that by looking at the Sync Report carefully, if it shows that a bunch of people are to be added from FTM to Ancestry, or if it asks which file changes should be made...
View ArticleMigration to Mac problems
My main files and workspace are on my PC, but I occasionally use the FTM Migration tool to have a copy on my Mac. After the latest update to FTM 2012 (ver 21.0.0.704), the migration process spits out a...
View ArticleTree Synch Error Resolved
I had an error when I tried to sych my trees (telling me that I might have to unlink trees if it continues) so I called tech support yesterday and had a very pleasant experience. Prior to calling, I...
View ArticleRe: Sync problems ended up with 2 trees with same name
No one has any ideas to help me??
View ArticleBulk add categories to media?
I have over 1500 media items, most of them photos (seriously, only 30 aren't photos). I am trying to organize them by adding categories to them to make certain types of photos easier to find. For...
View ArticleRe: Bulk add categories to media?
You can categorize multiple items, just not by using the button in the right pane, which is likely an oversight on the part of the developers. Use the option from the media or right-click menus, and...
View ArticleRe: Bulk add categories to media?
Thank you! I agree, this is a major oversight as the right window is so obvious, it's only natural one would use that to add categories. I am relieved there is another method to bulk add though,...
View ArticleRe: Bulk add categories to media?
I have complained about this design flaw several times to support. I even created a blank tree with 10,000 media items to demonstrate the problem, but I haven't gotten any acknowledgement.The good news...
View ArticleRe: Bulk add categories to media?
Thanks for the information, I will definitely submit feedback directly to ACOM's support/developers in hopes of resolving this.
View ArticleThe Extended Family Chart
I don't understand exactly what you mean by "islands".?? There are two different concepts that can be called an island.The extended family chart (usually) creates a tree / island for the extended...
View ArticleRe: Sync problems ended up with 2 trees with same name
Which tree has your most up-to-date data? I'm not sure which is your most up-to-date from your description.
View ArticleRe: Removing "England" from place names
I've just upgraded from FTM 2011 to FTM 2012 and - hey Presto! - everything works as you say, and as the help files suggest. It seems the problem was specific to the older version.Thanks for all your...
View ArticleRe: Bulk add categories to media?
Are you linking the pictures to an outside directory or allowing FTM to copy the photos to its own directory?I do not have much media attached to my family tree but those that I do, I have the linked...
View ArticleRe: Synchronize Errors-->FTM to Ancestry.com
My problems (an identical error occurs with either of my two large files) occur when I try to upload a file from FTM to Ancestry. The error msg is, "An error has occurred during the data upload to...
View ArticleRe: The Extended Family Chart
Thanks for the detailed reply. I did understand it. Your explanation helped me understand a large complex chart. I was looking for any help in identifying potential multiple connections between...
View ArticleRe: Who can download GEDCOMs from Ancestry.com member Trees?
The problem is the GEDCOM has living people and their living relatives in it, where as viewing the tree within ancestry.com does not allow you to see living people. It would be much better if the owner...
View ArticleRe: Synchronize Errors-->FTM to Ancestry.com
"My problems (an identical error occurs with either of my two large files) occur when I try to upload a file from FTM to Ancestry. The error msg is, "An error has occurred during the data upload to...
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