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Re: Sync Failed-An error occurred while "Preparing data to be downloaded from...

Posted: 24 Jan 2013 9:58AM Classification: Query Edited: 24 Jan 2013 12:53PM Surnames: ***** This posting is a preamble to a registered letter than I will send to Executive Product Management at...

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Re: Family Tree Maker 2012

How do I unsubscribe from this thread?

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Re: FTM 2012 move to new computer

OK, I just got off the phone with ancestry and they said that backup from one computer and restore to the other would break the sync. Huh??

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Re: Family Tree Maker 2012

How did you subscribe to this thread?I have a RSS subscription for the FTM software board, which this tread is a member of, therefore I receive a RSS feed that there is a update(s)or new thread(s.

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Re: Family Tree Maker 2012

I do have an RSS Feed for the FTM board, but if I post a reply/question on the board, I get a specific notification via e-mail. The e-mail notification is what I want to unsubscribe to.I'm going to try...

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Re: FTM 2012 move to new computer

It shouldn't do if you make the backup and ensure you click the box to include the sync files. Install FTM 2012 before you copy the backup over to the new computer should do it and then do a...

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Re: FTM 2012 move to new computer

Thank you very much. I ended up using the windows transfer to get files from old computer to new computer and remembered to check "app data."I was afraid to use the other way even though it is the...

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Re: FTM 2010 Children out of wedlock

In my FTM 2011 in the person screen which displays the tree on the top area and Husband-wife and kids in lower area, then on the right side vertically the person facts.....in the lower right corner is...

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Re: Sync Failed-An error occurred while "Preparing data to be downloaded from...

I have been getting this error (AGAIN!) for the last couple of days. My tree is backed-up and compacted and whatever else has been suggested in this thread. I had the same thing happen in December 2012...

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Re: Family Tree Maker 2012

Since you did NOT remove the check mark on your first replay, the you will get a email about all replies to this thread.You need to do this to ALL replies if you do not want a email sent.Yes, I know,...

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Re: FTM2012 Corrupting Data Today Worse than when Problems Reported 13 Months...

What can you do? In the future make regular backups.

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Re: FTM2012 Corrupting Data Today Worse than when Problems Reported 13 Months...

There is something structurally wrong with the way things are done in this company, period. I suspect the manager in charge of programming has not been fired and has his/her manager convinced all is...

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Re: Sync Failed-An error occurred while "Preparing data to be downloaded from...

Rick,Thank you for writing this letter. I hope it gets to the people who can make a difference. By January 2012, FTM 2012 should have been scrapped and all purchasers should have been refunded their...

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Re: FTM 2012 Frequently Hangs - Program is Unusable.

I have the same problem. (Haven't read the other replies here yet, but wanted to share angst also). Similar system to you (quad core, 8G RAM, 7200 RPM SATA 3 HDD, x64 -- this is NOT a slow system, and...

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Re: FTM 2012 Frequently Hangs - Program is Unusable.

That's all true, no doubt, and something to consider for those of you doing automatic syncing.Unfortunately, I've tested this repeatedly by going "offline" and working on FTM -- and only going "online"...

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Re: FTM 2012 Frequently Hangs - Program is Unusable.

Michael - do you have all the updates to FTM? I was one of those who was having tons of sync problems originally, but I haven't had an issue now in months. I've updated my FTM software every time one...

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Re: Sync Failed-An error occurred while "Preparing data to be downloaded from...

I too have the same problem and get the same error message...I work with my online tree daily and sync each evening when I am done. Everything as worked great each and every day until last Sunday 2/22...

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Re: FTM 2012 Frequently Hangs - Program is Unusable.

I was about to feel really embarrassed because I hadn't tried an update in a couple of weeks.I just did now, and it claims I'm up-to-date.I just posted a long-very-detailed posting of this problem...

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Re: Reinstalling Family Tree Maker

And if you downloaded.. call them dont email them. I went thru similar awhile back. I had the file all I needed was the serial number. Got it right over the phone.

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Two Spouses - but indicates Three

My FTM for Mac 2 recently synched with Ancestry.com. I now have an ancestor who has two spouses, but the "counter" number by her name says she has three spouses. It does not say "No Spouse Entered." It...

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