Just thought I would pass on my own recent experience. I have a tree with over 17000 individuals in it and close to 20,000 media and census/official documents. I have found that the download of the media files runs at about 6 per minute on average depending upon the size of the related files that can run from as low as a few kb to as large as 1500 kb. If you do the math on that, you come up with between 2 and 3 days to fully download the files. take into consideration that things will slow down with internet demand, server demands, using your computer for other things, etc. I have noticed that the download can completely stop at times. My experience is it arises due to the occasional "time-out" due to Internet drops on my end, or occasionally for unkown reasons. The next time I restart the computer, then restart FTM, I have always found that the download of media is occuring whether the progress bar is showing or not. The progress bar usually shows up, restarting back at the beginning representing the percentage of remaining "missing files" currently downloaded in this session. I can get the monitor bar to show again the next time I have to do a synch that includes media, but not if it is just changes to recoreds or structure of the tree. It is taking a long time, but I am confident that it will frustating to say the least, because it has been a lot of trial and error debugging and I won't to fully understand why to downloads stop and exactly what will predictably restart it. I like the feature and am confident that ancestry will eventually get this one fully debugged. Last comment, I suspect the reason they are having troubles replicating the issues on their end is that they have a much more controlled test environment, one that doesn't really exist in the "real world" where we have variable data speeds, different software configurations, computers, etc. Be patient.
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Re: FTM 2012 Finding Missing Media ....How long should it take?
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Re: FTM 2012: Media Upload Error - this one includes all the related attached clips of screens
Thanks for your questions. To clarify, the error is as follows: Media: 2 not complete - process error is in red hyperlink at the bottom of the listed trees, FTM and online.
PProcess error. Some media items were not updated because of a pprocessing error.files were not processed. This shows in a dialogue box with the following choice of buttons - retry and cancel.
Screen clip of media file folder is attached. Note how 2-3 files are created each time I do a synch. The new files were created as part of the synch of media downloads from ATM, then the error message shows up.
If you look at the attached capture 1, you will see that another 2 files have been added for Nebraska, then you can see the capture error file which shows the error message. If you then click retry, the message goes away and now I have an additional 2 files again - see capture after retry.
I have included views of what happened in the media directory as I then tried downloading the media file it says is available - it creates empty files with no file type shown.
Finally, I show you the on=line view of the census document = notice at the bottom where it says "This database is currently being enhanced and will be updated Summer 2009, including the addition of images". For now, I just keep deleting the files, and if it cannot be resolved, I will probably just add a comment with the related cencus material attached to the event and remove the link in the online database. I still think that someone marked the file as having images when it was never done. Just my guess.
In response to your other questions - Is there an image in the citation - no. Responding to the commment, if a census does not have an image, it will not be included as a citation media file, but it is trying to create one on FTM side of things.
Finally, there is no image in FTM 2012, just an empty image file, and it is not being uploaded into the Gallary.
I hope this clarifies what is happening here.
Thanks for your assistance
PProcess error. Some media items were not updated because of a pprocessing error.files were not processed. This shows in a dialogue box with the following choice of buttons - retry and cancel.
Screen clip of media file folder is attached. Note how 2-3 files are created each time I do a synch. The new files were created as part of the synch of media downloads from ATM, then the error message shows up.
If you look at the attached capture 1, you will see that another 2 files have been added for Nebraska, then you can see the capture error file which shows the error message. If you then click retry, the message goes away and now I have an additional 2 files again - see capture after retry.
I have included views of what happened in the media directory as I then tried downloading the media file it says is available - it creates empty files with no file type shown.
Finally, I show you the on=line view of the census document = notice at the bottom where it says "This database is currently being enhanced and will be updated Summer 2009, including the addition of images". For now, I just keep deleting the files, and if it cannot be resolved, I will probably just add a comment with the related cencus material attached to the event and remove the link in the online database. I still think that someone marked the file as having images when it was never done. Just my guess.
In response to your other questions - Is there an image in the citation - no. Responding to the commment, if a census does not have an image, it will not be included as a citation media file, but it is trying to create one on FTM side of things.
Finally, there is no image in FTM 2012, just an empty image file, and it is not being uploaded into the Gallary.
I hope this clarifies what is happening here.
Thanks for your assistance
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Re: FTM 2012: Media Upload Error
I have been receiving a similiar error. I have narrowed it down to the fact that my FTM 2012 is looking for images for a census for Nebraska 1885. If I check this census online, I find that there is no image for this particular source. It is merely a database reference.
There are a total of 6 links to the citations in the 2 records, the result is that an empty file for the Nebraska Census 1885 is created copy 1 - 6 and original. Then each time I get the error related to failure processing the media, so I try to correct and it creates more empty copies. I go in once and a while and delete the whole mess, then they just start creating again. I could just let them grow, easy to find - just search for the empty size files.
I too previously ha the problem of huge number of blank files but solved it by following directions given in other forums on the topic of missing files - got the upgrade patch now available, unlinked the databases, and reran the link and download to FTM. I also followed the recommendations of turning off the firewal and scanning of downloaded files. I think that Norton could not handle the file size and the number of files coming down. I got all my files.
This current problem is not a missing files issue, it is FTM and ATM mixing up that it thinks a video image is available when there isn't one. I have another Nebraska file that has an image, just not the 1885. I am guessing someone forgot to add the media images, but declared that they existed.
Reference is as follows:
Name: Justin E. Phillips
Age: abt 1884
Birth Year: 1
Birth Place: Nebraska
Race: White
Census Date: 3 Jun 1885
Census Location: Gardner Township,Buffalo,Nebraska
Enumerator: Geo K. Peck
Film Roll: Gardner Township,Buffalo,Nebraska
Locality: M352_04
Page: 5
Ancestry.com, Nebraska State Census, 1885 (Online publication - Provo, UT, USA: Ancestry.com Operations Inc, 2002.Original data - National Archives and Records Administration. Schedules of the Nebraska State Census of 1885. M352. RG 29. 56 rolls. National Archives and Records Administration, Washin), Ancestry.ca, http://www.Ancestry.ca, Birth date: abt 1884
Birth place: Nebraska
Residence date: 03 Jun 1885
Residence place: Gardner Township,Buffalo,Nebraska.
There are a total of 6 links to the citations in the 2 records, the result is that an empty file for the Nebraska Census 1885 is created copy 1 - 6 and original. Then each time I get the error related to failure processing the media, so I try to correct and it creates more empty copies. I go in once and a while and delete the whole mess, then they just start creating again. I could just let them grow, easy to find - just search for the empty size files.
I too previously ha the problem of huge number of blank files but solved it by following directions given in other forums on the topic of missing files - got the upgrade patch now available, unlinked the databases, and reran the link and download to FTM. I also followed the recommendations of turning off the firewal and scanning of downloaded files. I think that Norton could not handle the file size and the number of files coming down. I got all my files.
This current problem is not a missing files issue, it is FTM and ATM mixing up that it thinks a video image is available when there isn't one. I have another Nebraska file that has an image, just not the 1885. I am guessing someone forgot to add the media images, but declared that they existed.
Reference is as follows:
Name: Justin E. Phillips
Age: abt 1884
Birth Year: 1
Birth Place: Nebraska
Race: White
Census Date: 3 Jun 1885
Census Location: Gardner Township,Buffalo,Nebraska
Enumerator: Geo K. Peck
Film Roll: Gardner Township,Buffalo,Nebraska
Locality: M352_04
Page: 5
Ancestry.com, Nebraska State Census, 1885 (Online publication - Provo, UT, USA: Ancestry.com Operations Inc, 2002.Original data - National Archives and Records Administration. Schedules of the Nebraska State Census of 1885. M352. RG 29. 56 rolls. National Archives and Records Administration, Washin), Ancestry.ca, http://www.Ancestry.ca, Birth date: abt 1884
Birth place: Nebraska
Residence date: 03 Jun 1885
Residence place: Gardner Township,Buffalo,Nebraska.
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Re: FTM 2012: Media Upload Error
I have been receiving a similiar error. I have narrowed it down to the fact that my FTM 2012 is looking for images for a census for Nebraska 1885. If I check this census online, I find that there is no image for this particular source. It is merely a database reference.
There are a total of 6 links to the citations in the 2 records, the result is that an empty file for the Nebraska Census 1885 is created copy 1 - 6 and original. Then each time I get the error related to failure processing the media, so I try to correct and it creates more empty copies. I go in once and a while and delete the whole mess, then they just start creating again. I could just let them grow, easy to find - just search for the empty size files.
I too previously ha the problem of huge number of blank files but solved it by following directions given in other forums on the topic of missing files - got the upgrade patch now available, unlinked the databases, and reran the link and download to FTM. I also followed the recommendations of turning off the firewal and scanning of downloaded files. I think that Norton could not handle the file size and the number of files coming down. I got all my files.
This current problem is not a missing files issue, it is FTM and ATM mixing up that it thinks a video image is available when there isn't one. I have another Nebraska file that has an image, just not the 1885. I am guessing someone forgot to add the media images, but declared that they existed.
Reference is as follows:
Name: Justin E. Phillips
Age: abt 1884
Birth Year: 1
Birth Place: Nebraska
Race: White
Census Date: 3 Jun 1885
Census Location: Gardner Township,Buffalo,Nebraska
Enumerator: Geo K. Peck
Film Roll: Gardner Township,Buffalo,Nebraska
Locality: M352_04
Page: 5
Ancestry.com, Nebraska State Census, 1885 (Online publication - Provo, UT, USA: Ancestry.com Operations Inc, 2002.Original data - National Archives and Records Administration. Schedules of the Nebraska State Census of 1885. M352. RG 29. 56 rolls. National Archives and Records Administration, Washin), Ancestry.ca, http://www.Ancestry.ca, Birth date: abt 1884
Birth place: Nebraska
Residence date: 03 Jun 1885
Residence place: Gardner Township,Buffalo,Nebraska.
There are a total of 6 links to the citations in the 2 records, the result is that an empty file for the Nebraska Census 1885 is created copy 1 - 6 and original. Then each time I get the error related to failure processing the media, so I try to correct and it creates more empty copies. I go in once and a while and delete the whole mess, then they just start creating again. I could just let them grow, easy to find - just search for the empty size files.
I too previously ha the problem of huge number of blank files but solved it by following directions given in other forums on the topic of missing files - got the upgrade patch now available, unlinked the databases, and reran the link and download to FTM. I also followed the recommendations of turning off the firewal and scanning of downloaded files. I think that Norton could not handle the file size and the number of files coming down. I got all my files.
This current problem is not a missing files issue, it is FTM and ATM mixing up that it thinks a video image is available when there isn't one. I have another Nebraska file that has an image, just not the 1885. I am guessing someone forgot to add the media images, but declared that they existed.
Reference is as follows:
Name: Justin E. Phillips
Age: abt 1884
Birth Year: 1
Birth Place: Nebraska
Race: White
Census Date: 3 Jun 1885
Census Location: Gardner Township,Buffalo,Nebraska
Enumerator: Geo K. Peck
Film Roll: Gardner Township,Buffalo,Nebraska
Locality: M352_04
Page: 5
Ancestry.com, Nebraska State Census, 1885 (Online publication - Provo, UT, USA: Ancestry.com Operations Inc, 2002.Original data - National Archives and Records Administration. Schedules of the Nebraska State Census of 1885. M352. RG 29. 56 rolls. National Archives and Records Administration, Washin), Ancestry.ca, http://www.Ancestry.ca, Birth date: abt 1884
Birth place: Nebraska
Residence date: 03 Jun 1885
Residence place: Gardner Township,Buffalo,Nebraska.
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Re: Data Sync
My understanding and experience so far is that the leaves are associated with the original tree name and that when you upload a new tree, even if you delete the old one and create a new tree with the same name, the hint indicators all return like as if you have never worked with the hints before. My advice is that you pick one platform as your key working data source. At this point, I maintain my primary data on ancestry.ca and I use the family tree maker software as a way of creating charts, to create reports on duplicates, and the like. I also use the error reports to help me. I also use a couple of other free family tree softwares, can't remember the names to do a few error checking processes with that do it better than family tree maker. I have read a message recently from ancestry in their newsletter that they are taking a serious look at this whole issue. As I have said in my previous posts on this and others have said, the reality is that the two systems are not fully compatable with each other as they were designed under different conditions and for differing demands and that full "integration", "synchronizing", whatever you wish to call it is not an easy task to achieve and always a bit of a compromise. As you build one new feature in for users, you have to build it on both platforms and it may not be the case that it is a priority for both platforms. It is a business afterall. Good luck and update us on what "work arounds" you figure out.
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Re: Data Sync
Paul: I am with you, personally, I would like to see a fully functional cloud computing model. I don't need to have a duplicate copy running on a stand alone dataentry software on my computer. It is nice to be able to download it and be able to pass on the file to others to work with, but that is already achievable with the current model.
I have decided to keep the softare on my computer and use its powerful smart story feature, tied to historic events, the mapping feature for maps is wonderful, and I have begun to use the data entry features to check for initial errors, then I reenter the data live onto the online version. Then I download the updated data to my computer on an occasional basis for the reporting tools.
For $39.00, I am not complaining. There are some very powerful features in the software that are very beneficial to me.
I am sure things will improve over time and I am generally very happy with the products. Not totally pleased with the "fuzzy" marketing strategies, but they really are no different than any other company on that note, and the online forums and blogs are fabulous.
Bruce
I have decided to keep the softare on my computer and use its powerful smart story feature, tied to historic events, the mapping feature for maps is wonderful, and I have begun to use the data entry features to check for initial errors, then I reenter the data live onto the online version. Then I download the updated data to my computer on an occasional basis for the reporting tools.
For $39.00, I am not complaining. There are some very powerful features in the software that are very beneficial to me.
I am sure things will improve over time and I am generally very happy with the products. Not totally pleased with the "fuzzy" marketing strategies, but they really are no different than any other company on that note, and the online forums and blogs are fabulous.
Bruce
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Re: Data Sync
Very well said, and ditto from me to Ancestry. Start simple. We can all work around this one, but the synch of the hints is crucial. I would add one other, which is keeping media and sources synched at the PC side of things when you bring down a new tree from the cloud. The data is all there, but no longer linked to the records. Not an easy one I know because the links are built right into the database.
Keep listening Ancestry. you have lots of good suggestions on this thread and maybe some of them are doable.
Bruce
Keep listening Ancestry. you have lots of good suggestions on this thread and maybe some of them are doable.
Bruce
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Re: Data Sync
I have just popped into this discussion after considering 3 different approaches to handling reporting and charting. The first was Personal Ancestry File, the second was Legacy and third being Family Tree Maker. I have been comfortably using Personal Ancestry File, the free version to handle the identification of duplicates and many simple reporting tools by downloading a GEDCOOM file. Legacy was also an excellent option, but it was limited in the free version and I had to consider paying their fee. To get the full features of PAF, there is a small fee too, all simliar to Family Tree Maker.
Let me say first, that I am a highly skilled and knowledgeable database and front end programmer, and fully understand the differences between concepts like "integratation", "synchronizing", reporting tools, front end PC editing tools and the like. It is extremely difficult to program a front end PC stand alone version of database files that can stay "in synch" (note I did not say synchronize here", has complex reporting tools, and data integrity checking for potential errors. It also takes time to make requested enhancements to improve the family tree maker for those who are using it primarily as their database tool and online is just a secondary feature. If one wants to have online collaboration, you can also post to many other genealogy online companies from Family tree maker and achieve the same results. Further, they are trying to improve functionality on the online entry and reporting product too, and as each change is made on the two different interfaces, that will create unexpected problems that then have to be dealt with. And somewhere in there, they are also trying to figure out how to "integrate" the two platforms with each other, which is a completely different problem, when you consider that people use the two platforms for very different reasons. The history of the online version development was to meet the needs of searching extensive source while posting trees that allowed people to collaborate and share information. It has also clearly been influenced by the new demands of "social networking", as it builds in features of private trees versus public trees, and the next demand, I am sure will be for private versus public information. There is also the need for member connects, member activity related to your trees and so on. It is an extremely powerful intergration tool, while at this point being a very limited data entry, reporting tool. Even its capacity to merge data from various other trees, and from source documents to trees, remains in the very early stages of development, leading to the risk of duplicate entries of individuals, duplicate life events, or not adding information at all at times. It is very confusing at this point to decide what works best.
The Family Tree Maker is a very powerful "database" with powerful reporting and data checking features and I purchased it because of the reported benefits for data entry when compared to the limitations of the online features.
Having said all the above, even with my own knowledge and expertise, I got "fooled" by the marketing package. I actually thought that I would be able to "synchronize" the two databases, and fully understand the implications that data entry on both sides is a risky thing to do, in particular if you start changing the same information on both sides. And imagine if you had decided to have a collaborator changing information online and you decided that the Family Maker's powerful options would be very beneficial for "catching and fixing errors" and it is left with another person to do this feature. At this point, you could do this, but you can catch the errors, print them out, then go back to the online version and correct them their without any of the automated features in the tree maker. Maybe we will get there with time.
I admire Russ for his high level skill of being able to work his way through the "semantics" of the terminology and his high level ability to understand what integration and synchronization/import/export/download/upload really means. It is an extremely complex topic which, although it exists in everyday use when we check our email and sync between an email program on our computer and the email servers. But consider what happens if you go online while you are away, and send an email to someone else. Your standard computer email program will not synchronize your sent mail from the server, unless you use IMAP instead of POP. Very few servers provide IMAP and POP. Google does, but my personal Internet company email does not. So we work around it by copying the email to our own inbox and getting it there and then moving it to the sent box. We work around the limitations of what we have available. For those who synchronize a calendar and contact information from their phone and computer, consider the problems created with having to confirm every change when you make many changes on both sides and sometimes accidently change something on both sides. No fun. Even worse if you happened to have different information entered into fields that don't actually exist in the other product, or dare you consider keeping sub directories on the information and multiple calenders. The users will usually have to give up functionality on one side in order to make it work and make many mistakes along the way. Sound family to ancestry. At this point, anything that exists in family tree maker that does not exist in the online trees and visa versa cannot be synched. It doesn't exist on one side or the other, so it can't happen. So give it time, it will get there. I am sure that there are no shortage of enhancements and bugs that the programmers are dealing with and the fact that the products keep changing at least once per year means that they are listening.
Let me say first, that I am a highly skilled and knowledgeable database and front end programmer, and fully understand the differences between concepts like "integratation", "synchronizing", reporting tools, front end PC editing tools and the like. It is extremely difficult to program a front end PC stand alone version of database files that can stay "in synch" (note I did not say synchronize here", has complex reporting tools, and data integrity checking for potential errors. It also takes time to make requested enhancements to improve the family tree maker for those who are using it primarily as their database tool and online is just a secondary feature. If one wants to have online collaboration, you can also post to many other genealogy online companies from Family tree maker and achieve the same results. Further, they are trying to improve functionality on the online entry and reporting product too, and as each change is made on the two different interfaces, that will create unexpected problems that then have to be dealt with. And somewhere in there, they are also trying to figure out how to "integrate" the two platforms with each other, which is a completely different problem, when you consider that people use the two platforms for very different reasons. The history of the online version development was to meet the needs of searching extensive source while posting trees that allowed people to collaborate and share information. It has also clearly been influenced by the new demands of "social networking", as it builds in features of private trees versus public trees, and the next demand, I am sure will be for private versus public information. There is also the need for member connects, member activity related to your trees and so on. It is an extremely powerful intergration tool, while at this point being a very limited data entry, reporting tool. Even its capacity to merge data from various other trees, and from source documents to trees, remains in the very early stages of development, leading to the risk of duplicate entries of individuals, duplicate life events, or not adding information at all at times. It is very confusing at this point to decide what works best.
The Family Tree Maker is a very powerful "database" with powerful reporting and data checking features and I purchased it because of the reported benefits for data entry when compared to the limitations of the online features.
Having said all the above, even with my own knowledge and expertise, I got "fooled" by the marketing package. I actually thought that I would be able to "synchronize" the two databases, and fully understand the implications that data entry on both sides is a risky thing to do, in particular if you start changing the same information on both sides. And imagine if you had decided to have a collaborator changing information online and you decided that the Family Maker's powerful options would be very beneficial for "catching and fixing errors" and it is left with another person to do this feature. At this point, you could do this, but you can catch the errors, print them out, then go back to the online version and correct them their without any of the automated features in the tree maker. Maybe we will get there with time.
I admire Russ for his high level skill of being able to work his way through the "semantics" of the terminology and his high level ability to understand what integration and synchronization/import/export/download/upload really means. It is an extremely complex topic which, although it exists in everyday use when we check our email and sync between an email program on our computer and the email servers. But consider what happens if you go online while you are away, and send an email to someone else. Your standard computer email program will not synchronize your sent mail from the server, unless you use IMAP instead of POP. Very few servers provide IMAP and POP. Google does, but my personal Internet company email does not. So we work around it by copying the email to our own inbox and getting it there and then moving it to the sent box. We work around the limitations of what we have available. For those who synchronize a calendar and contact information from their phone and computer, consider the problems created with having to confirm every change when you make many changes on both sides and sometimes accidently change something on both sides. No fun. Even worse if you happened to have different information entered into fields that don't actually exist in the other product, or dare you consider keeping sub directories on the information and multiple calenders. The users will usually have to give up functionality on one side in order to make it work and make many mistakes along the way. Sound family to ancestry. At this point, anything that exists in family tree maker that does not exist in the online trees and visa versa cannot be synched. It doesn't exist on one side or the other, so it can't happen. So give it time, it will get there. I am sure that there are no shortage of enhancements and bugs that the programmers are dealing with and the fact that the products keep changing at least once per year means that they are listening.
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Re: FTM Search Categories
I just updated FTM to the latest version under Windows 10, and made sure the Tools->Options->"Exclude Ancestry Family Tree Hints" box was checked. Makes no difference, no categories are displayed.
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Re: FTM 2017 Crashing???
I had a similar issue with the update FTM 2017 crashing after a few seconds when I tried to open or download a tree a while back. It took a chat with the help folks to get it working correctly again. If my case it was a conflict between FTM and the Dell Backup program on my computer, which the help person recognized in about 20 seconds. Deleting the Dell Backup program solved the problem. Sounds like you might be having a similar issue.
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Opening a FT file
Problem aolved, sorry
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Family Crest
Sorry Its the family crest of the Mc Dowell surname I am able to add them to my tree now
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Resolve This Place Name option in FTM 2017
When in the "Places" screen if I right click on a "Place" that is not "resolved" (it has a ? to the left of the Place name) one of my options is to "Resolve This Place Name..."
When I complete the resolution and click the "Replace" button the list of all places on the left side of the screen repositions to the alphabetic listing of the new entry.
The question, how do I prevent that from happening and stay in the position of where the unresolved place was located?
Thanks
When I complete the resolution and click the "Replace" button the list of all places on the left side of the screen repositions to the alphabetic listing of the new entry.
The question, how do I prevent that from happening and stay in the position of where the unresolved place was located?
Thanks
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Converting Very Old FTM File
I have a very old FTM file I would like to access. It has a dot FTM file type. It is pre 2005 and may be much older (was on a 1.44M floppy disk). I really just want to convert it to a GEDCOM file so I can upload it to Ancestry, but would settle for any approach that lets me see the contents. Any suggestions?
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Re: Converting Very Old FTM File
Assuming you have a copy of FTM 2017, you ought to be able to import the file using the import selection from the File drop down. It appears to import .FTM files.
If not, you may have to either purchase a copy of FTM or find a friend who has a copy of the program.
Good luck
Charlie Wainwright
If not, you may have to either purchase a copy of FTM or find a friend who has a copy of the program.
Good luck
Charlie Wainwright
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Re: Resolve This Place Name option in FTM 2017
You can't ! The very fact that you've resolved the place name means you've changed it in some way, so inevitably it's position in the place listing will also change.
Doesn't matter if your listing is the flat or the hierarchical view the resolved place name will be slotted into it's new alphanumerically sorted position.
Why do you want to retain it's unresolved position in the listing ?
Doesn't matter if your listing is the flat or the hierarchical view the resolved place name will be slotted into it's new alphanumerically sorted position.
Why do you want to retain it's unresolved position in the listing ?
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Re: Converting Very Old FTM File
If you don’t have a copy of FTM you can download the FTM 2005 starter edition for free and use it to open your FTM file and export a GEDCOM.
This MacKiev support article has information on old FTM file types, including how to download the FTM 2005 starter edition: https://support.mackiev.com/808611-Opening-Old-and-Unsupport...
This MacKiev support article has information on old FTM file types, including how to download the FTM 2005 starter edition: https://support.mackiev.com/808611-Opening-Old-and-Unsupport...
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Re: synchronizing issues when weather report is on green!
I've been having problems for the last 2 months. I've done everything they have suggested, I've read everything they have told me too, I've compacted, done manual backups, sync'g early and often, checked my connections, always make changes in FTM and then (attempt) to sync to Ancestry, attempted to start over from a .ftmb file and have download a 'new' file from Ancestry to FTM twice. At wits end on how to continue on. Support Agent insists there's a problem at my end, I really don't think so. . . don't know what to do at this point except to download. . . . again
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Re: synchronizing issues when weather report is on green!
A couple months ago I was "traumatized" when I synchronized with a green weather report. I've ALWAYS synced ONLY when there was a green signal. I uploaded a lot of new people from FTM to Ancestry (one way sync). When I checked Ancestry, the new people and their dates such as birth and death were all duplicated in Ancestry, resulting in hours of work for me to remove the duplicate information in Ancestry. Around the same time, a lot of people were having the same issue. Normally I prefer to add new people in FTM, then upload to Ancestry...however, I'm so spooked because of my recent bad experience that I have changed to entering new people in Ancestry first, then syncing down to my FTM tree. That process has worked better for me...so far. I haven't had any more duplication. You mentioned that you always make changes in FTM then attempt to sync to Ancestry. Perhaps it would work better for you to start in Ancestry, then download to FTM. I don't know, but I wish you luck. It's so stressful when systems go awry. By the way, I sync often, as you also mentioned.
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Specifying a direction for sync with FTM
Hi there,
hope this hasn't been asked and answered. I couldn't find info on this...
I have mistakenly delete some people and some information from my online tree, but I still have the data in my FTM database. When I try to sync the algorithm detects the deletion as the most recent change and will delete records in my FTM data as well. So is there a way to specify that the direction would be FTM - > ancestry.com?
Tia
Wolfgang Hutter <><
hope this hasn't been asked and answered. I couldn't find info on this...
I have mistakenly delete some people and some information from my online tree, but I still have the data in my FTM database. When I try to sync the algorithm detects the deletion as the most recent change and will delete records in my FTM data as well. So is there a way to specify that the direction would be FTM - > ancestry.com?
Tia
Wolfgang Hutter <><
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