Re: One tree on two computers ---- RESOLVED
Problem was JavaScript being turned off in IE which I never use or touch.RONC
View ArticleRe: FTM 2012 - Sync Failure. Now FTM will not open.
I now have this same problem. I can launch FTM 2012 in another (new) user (not synced or even registered). I have deleted the FTM folder within the Temp folder (of the main user's Documents and...
View ArticleRe: FTM 2012 - Sync Failure. Now FTM will not open.
Cindy,If you can launch FTM from another Windows account, then the problem is not with the installation of FTM, and there should be no reason to reinstall. For Vista and later users of Windows, sync...
View ArticleRe: Two private trees-can't work between them?
Cindy,Unfortunately, you're in a pickle. You need to collapse these trees into one so you can save yourself time and take advantage of FTM 2012 (FTM 12 refers to an older version of the software before...
View ArticleRe: One tree on two computers ---- RESOLVED
Glad you got it sorted. FTM uses something like an internet explorer plugin for maps and searches, so your settings there affect how the plugin works in FTM.
View ArticleRe: Unable to restore 2012 FTM file from removable media
I think the issue here is you cannot open a file that's on read-only media like a CD. Your backups are safe, you just have to copy them over to a hard drive or some other form of writable media to be...
View ArticleRe: migration from FTM 2012 for Windows to MAC
If the links are there, then copy the "media files" from the PC to a folder on your MAC, and then revise the links to agree with the media location.I am NOT a MAC user, but the PC media folder may need...
View ArticleRe: Can't re-link? Seriously?
Hi All - I recently upgraded to Windows 8 and encountered this problem. Very unhappy. However, I copied over the stuff under my old \users\(username)\AppData\Roaming\FamilyTreeMaker directory per the...
View ArticleRe: FTM 2012 - Sync Failure. Now FTM will not open.
Cindy,FYI, unfortunately, I never found a solution and only resolved it by reformatting my laptop and re-installing all of my software, data, etc.My previous efforts involved everything noted below. I...
View ArticleRe: Can't re-link? Seriously?
This was *finally* fixed in the last patch that was released.
View ArticleRe: FTM 2012 - Sync Failure. Now FTM will not open.
Joe,Sorry that you ended up reformatting to fix this. That's a sledgehammer approach to a surgical need, but without the know-how and with customer support being no help (some might say anti-helpful),...
View ArticleRe: Can't re-link? Seriously?
Just so I understand: Windows XP SP3 FTM 2012.On my computer there are FTM files in two places. One is in the My Documents folder. In this folder are all of the FTMB, FTM, and BKUP files Plus the Media...
View ArticleRe: Can't re-link? Seriously?
Keith, you understand it correctly, but it isn't really necessary anymore. As of the last patch, FTM now includes the sync files with the backup.
View ArticleRe: Can't re-link? Seriously?
cflaat,The Windows.old folder is really a file. It is a "Copy" of your C drive before the upgrade. It was made for just the reason that you used it for. So you could find those files that you forgot to...
View ArticleRe: Two private trees-can't work between them?
Thank you Marco. This does seem to be a reasonable solution. Collapsing the trees into one tree would seem to make sense, but I can imagine all of the problems resulting, including duplicates and...
View ArticleRe: Two private trees-can't work between them?
Well, you should give the FTM's file merge utility a try before getting started. As I wrote earlier, I don't think it will work on a large scale, because it's just not up to snuff. It will work,...
View ArticleRe: migration from FTM 2012 for Windows to MAC
I've had this problem lately. It started after the latest FTM 2012 update (not 2012 overall, but an incremental update). Over the summer I was able to easily migrate from PC to Mac (which is my backup...
View ArticleRe: migration from FTM 2012 for Windows to MAC
In my experience with Ancestry support, you have to do a lot of hand holding when it comes to issues with FTM. They'll do whatever they can to get rid of the ticket as quickly as possible, and you have...
View ArticleFTM 12 for Mac - Ancestry family view problems
I did a sync with FTM 12 for Mac, which I am learning is not a very good piece of software, and now I have some of my family members appearing multiple times in family view on Ancestry. I do a search...
View ArticleRe: Upgrading from FTM 2011 to FTM 2012
Thank you for the responses to my query. I so appreciate it. On the weekend my brother was visiting and he also said to copy it to a usb stick and that way its safe. I never thought of the idea of...
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