Re: FTM 2010 Upgrade software
The upgrade is just one disc Russ. Seems to be the full programme as far as I can tell. The load up process didn't ask or search for previous issues. During one of my many loadings, I had removed from...
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Thanks Russ but I definately do have just an upgrade version of FTM 2010 (Cat no 2225A.) £18.99. The full version of 2010 (£46.95)has been delayed in the UK to 9th October, the UK Upgrade version is...
View ArticleRe: FTM 2010 Upgrade software
Hi John, Russ. The problem definately is the downloading from Ancestry into a *.ftm file.If anyone else finds this issue, it works if you save your tree from the Ancestry site as a GEDCOM, save it on...
View ArticleRe: FTM 2010 Upgrade software
Hi John, thanks for this, sounds possible. Trouble is, I followed your guidance and whereas you have logical, readable text, I get just get garbled text and symbols.Is it possible for the download to...
View ArticleFTM 2010 Upgrade software
I purchased a 2010 upgrade disc, but it won't allow the GEDCOM file of my family tree that I download from my Ancestry.co.uk site (part of the set up process). It imports it on to my PC but locks out...
View ArticleRe: "Your Search returned zero good matches"
Same problem, noticed it a couple weeks ago and still have the issue. I took the suggestion of Unclicking some of the boxes at the bottom & found that will give results again.
View ArticleRe: "Your Search returned zero good matches"
Look again at the results, the ones I am getting seem completely random and missing many entries that I know were there previously.
View ArticleRe: Orange Sync' Warning
We are all experiencing this issue but I am happy to wait until the engineers/technicians get this mess sorted - life is too short to get hung up about it. Once we get the 'green light', it is my...
View ArticleRe: Orange Sync' Warning
Thank you Ross and Abby. I now have a better idea of what's going on. Like Abby, I'm not a risk taker and will simply wait until things improve. Like Ross, I would expect better from Ancestry. At work,...
View ArticleAmber or Red Sync Warnings for 10 days since 16.05.2018
I have made substantial additions to my tree but have been unable to sync for the past 10 days as I am getting a continuous red or amber "traffic light" warning. It is most exasperating - is there a...
View ArticleRe: Amber or Red Sync Warnings for 10 days since 16.05.2018
Yes and Yes! This has been discussed at length here, it's due to Ancestry carrying out maintenance / server upgrades. The say it should be finished by the end of the month, and claim that everything...
View ArticleRe: Amber or Red Sync Warnings for 10 days since 16.05.2018
Yes Likewise, When you think that FTM 2017/Ancestry, and family Search are all linked together and also they are the most expensive research software out there, Its about time the Mackiev got there act...
View ArticleRe: Amber or Red Sync Warnings for 10 days since 16.05.2018
I think there's some confusion here - it's not FTM that's scheduled for a major update as far as I'm aware, it's Ancestry's servers, and it's not something that's happening ON 31st May, that's simply...
View ArticleOrange or Red Weather alerts for the past 10 days
I have been unable to sync because of weather alerts for at least 10 days. No green lights unless it happens overnight. Anyone else experiencing this long a time to sync?
View ArticleRe: Orange or Red Weather alerts for the past 10 days
AncestryMay 11 at 3:28pm · Some users have recently been experiencing technical issues when using Ancestry.com. We’re currently undertaking a series of planned system enhancements that may result in...
View ArticleRe: "Your Search returned zero good matches"
Updating from 23.1 build 343 to 23.1 build 480 fixed it for me. My FTM software was telling me that the 343 was current but that isn't true. I would have saved a lot of time and aggravation if I had...
View ArticleRe: "Your Search returned zero good matches"
Been on 480 for a while, everything was working fine until something happened at the beginning of May. We need a solution based on root cause analysis.
View ArticleRe: "Your Search returned zero good matches"
AncestryMay 11 at 3:28pm · Some users have recently been experiencing technical issues when using Ancestry.com. We’re currently undertaking a series of planned system enhancements that may result in...
View ArticleRe: Orange or Red Weather alerts for the past 10 days
I see that too.Yes, they are doing maintenance until end of may that they think will resolve this issue.I have been synching successfully when the condition is "orange". They suggest not doing this....
View ArticleRe: Family Tree Maker 2012 does not work, crashes repeatedly
I have the same problems. I have updated the program. I can not uninstall windows 7 and is came installed on my laptop and I do not have the discs.
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