I purchased a 2010 upgrade disc, but it won't allow the GEDCOM file of my family tree that I download from my Ancestry.co.uk site (part of the set up process). It imports it on to my PC but locks out when it tries to load it into FTM.
I have contacted FTM, they were unaware of a 2010 upgrade disc and blame Avanquest the software company. Unsurprisingly Avanquest blame FTM.
I have deleted, removed, clean booted, reinstalled, removed user data files, re-loaded. Any other suggestions please?
I have contacted FTM, they were unaware of a 2010 upgrade disc and blame Avanquest the software company. Unsurprisingly Avanquest blame FTM.
I have deleted, removed, clean booted, reinstalled, removed user data files, re-loaded. Any other suggestions please?