This may be your key:
"I keep my tree on Ancestry.com and use FTM for backup and reporting."
Whereas I use FTM for everything. The memory issues have been around since version 2008 and has been well-documented to the developers.
You are experiencing another well documented issue with 2012, sync failures.
Regards,
"I keep my tree on Ancestry.com and use FTM for backup and reporting."
Whereas I use FTM for everything. The memory issues have been around since version 2008 and has been well-documented to the developers.
You are experiencing another well documented issue with 2012, sync failures.
Regards,