Who did you buy it from?
ancestry.com or another source?
Could it have been lost in the christmas snail mailings to you?
Ancestry.com has a phone number you can call. See about at {Get Help}
Call your credit card company they can reverse the charges until this matter is resolved. My guess it was lost or damaged in the mail and the company you bought it from has a way to track what they mailed to you.
Good luck in solving your problem.
ancestry.com or another source?
Could it have been lost in the christmas snail mailings to you?
Ancestry.com has a phone number you can call. See about at {Get Help}
Call your credit card company they can reverse the charges until this matter is resolved. My guess it was lost or damaged in the mail and the company you bought it from has a way to track what they mailed to you.
Good luck in solving your problem.