Just putting a vent out there and wonder if I am alone. I am a long time user of FTM and have been doing genealogy for over 30 years. I always liked the speed and options in FTM, but see more issues in the program since being taken over.
One issue I have is the program freezing in a couple of areas.
1. When I go to add a media item to a source. I click on "Add Media" and my program has frozen.
2. When I go to download a source from the Ancestry search, it will freeze.
I have had a couple of email conversations with Mackiev about these issues and none of their suggestions has helped me. One should not have to go through so many attempted fixes to get it to work properly. My computer is new, completely clean, and everything else works fine.
Since the new update, I also don't like the Ancestry searching. You used to have a list showing on the left hand side of which items were available. Example, if I went into Deaths, I would see on the left things like "Find-a-Grave" and other items. I found this made the searching faster. Also the changes when selecting to show Members' Family Trees.
Sorry to go on, I just wondered if I was alone in this.
Have a great day!!
One issue I have is the program freezing in a couple of areas.
1. When I go to add a media item to a source. I click on "Add Media" and my program has frozen.
2. When I go to download a source from the Ancestry search, it will freeze.
I have had a couple of email conversations with Mackiev about these issues and none of their suggestions has helped me. One should not have to go through so many attempted fixes to get it to work properly. My computer is new, completely clean, and everything else works fine.
Since the new update, I also don't like the Ancestry searching. You used to have a list showing on the left hand side of which items were available. Example, if I went into Deaths, I would see on the left things like "Find-a-Grave" and other items. I found this made the searching faster. Also the changes when selecting to show Members' Family Trees.
Sorry to go on, I just wondered if I was alone in this.
Have a great day!!