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Re: Remove unknown spouse label created in error

March 18, 2017, 9:44 am
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This is a good idea!

However, I think the OP has the problem of unknown spouse showing up randomly and has the child attached. It looks like the child should be attached to the mother, then the OP can add "Unknown Friend" or whatever they want in the spouse field.
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Re: Remove unknown spouse label created in error

March 18, 2017, 11:35 am
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FTM 2014 does not give you the ability to detach a child from an “unknown spouse”. The Unknown Spouse is created when a child is defined with only one parent. The Unknown Spouse designation can only be eliminated in one of two ways.
1 - Detach the child was the known parent.
2 - Create a name for the spouse even if it is a fictitious made up name.
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Re: Remove unknown spouse label created in error

March 19, 2017, 9:03 am
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The MacKiev Article indicates you should START by selecting the Parent (existing spouse). Then do the Attach/Detach, which will show the Unknown Spouse, with a check box to check. Since the child is linked to the existing spouse/parent it will remain.
This is assuming the child is already attached to the existing parent. If that is not the case, than one would need to do that attachment first.
If you are seeing something different or it is not working the way described. You can submit a Bug Report direct to MacKiev via the Help > Provide Feedback link.
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Re: Remove unknown spouse label created in error

March 19, 2017, 4:06 pm
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I have read the MacKiev article. I have never seen or been able to create a situation where the only relationship a person has is an Unknown Spouse. I started with Maria Julianne Tempe and navigated to detach selected person. I have the ability to detach the mother and/or one or both children. There is no option to select and detach the Unknown Spouse. Notice the mother also has an Unknown Spouse but he is not listed separately for detachment. The mother was not married either. See the attached screen shot.
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My FTM Trees Aren't Linked Anymore to Ancestry. Ideas? Fix? (I'm Not a Novice User.)

March 19, 2017, 7:27 pm
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After installing FTM 2014.1 in January, my FTM trees were still linked to Ancestry. And in fact, I'm sure that I Synced my trees without incident. However, when I went into FTM a few days ago (now in March), my trees were no longer linked with Ancestry!

The only reason I can think of why they MAYBE wouldn't be linked is that I changed the name of the directory where my FTM files are located. I know enough, however, to enter this new/changed directory in the field "Default Directory for New Tree Files" under Tools >> Options in FTM, so that FTM can find my data. In fact, I know I've done this before with earlier versions of FTM without incident, so I can't imagine this causing a problem, but I guess you never know.

FYI: I haven't installed the very, very latest update yet.

This has never happened to me before. What does one do to fix something like this, if one can? I have FOUR family trees. Thanks~
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PROBLEM WITH NEW MACKIEV 2014.1 using EXPORT BRANCH

March 20, 2017, 1:23 am
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Pl

You're chatting with Alex
Send me a transcript
End chat
Ian Smyth
17:48
name: Ian Smyth
email: grandadsmyth@hotmail.com
Hello .. is anyone there??
When using the Mackiev 2014.1 on Windows 10 on my PC, the BRANCH EXPORT feature works fine. When the tree is uploaded all the media is said to be originally contributed by ME and not the real person.
I am getting many complaints by other users that I am stealing their credit for their hard work in sourcing media
What can I do??
Alex
17:48
Hi Ian, my name is Alex. I will be glad to assist you today. Please give me just a minute to check your Technical Support request in more detail.
Ian Smyth
17:53
There is nothing I can do about this new BRANCH EXPORT tree I have uploaded now except take it down.
Alex
17:53
Please let me know more about the media files. Where did they come from?
Ian Smyth
17:55
They are the ones I have accumulated over the years on Ancestry.com which I have saved from other members trees. On my Ancestry tree you always see the ORIGINAL donator. This does not happen with the Mackiev Program where every media is changed to my name on the UPLOAd date.
Alex
17:59
I see, one moment, please.
18:05
Ian, I'm sorry to say that that's how it works. As you have uploaded a new tree, the media files will be considered by the system as new, coming from the user who uploaded it
Ian Smyth
18:07
Well this is just a waste a feature. It cannot be used because of this reason, and many times members contact the original donator if there is any query with the media. There is NO point in using it with media. I suggest you advise people to just upload a blank GEDCOM and forget about the Media. This will be VERY unpopular.
Alex
18:07
I am sorry for the inconvenience, Ian. I will forward your complaint to my supervisor.
Ian Smyth
18:09
I will forward this response to all members I can, to avoid using your program who want to upload tree without any media. I mean WHAT is the point?? I know it's not your fault personally, but this is nuts. Thanks for trying to help me today ALex.
Alex
18:10
So sorry again. I wish I was of more help.
You are most welcome.ease read this..
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Re: My FTM Trees Aren't Linked Anymore to Ancestry. Ideas? Fix? (I'm Not a Novice User.)

March 20, 2017, 6:02 am
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Rename the folder back to original, then use FTM to change the name/folder.

The correct place to change the name or location of your tree is on the Plan Workspace, New Tree tab, lower left pane, under Options pull-down. (there may be another way to get there, this is just the one I know from memory).

There is a .sync file located in the same folder as you tree and media. It contains the path to the where FTM thinks the linked file is located. FTM is the only way to update that file.
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Re: My FTM Trees Aren't Linked Anymore to Ancestry. Ideas? Fix? (I'm Not a Novice User.)

March 20, 2017, 7:56 am
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ginglish1, thanks for your reply.

I've renamed the FTM directory before with prior versions without incident. It's the field in Tools >> Options that tells the program where the data (tree) is.

However, I did rename the directory back and change the field in Tools >> Options just to see and it still didn't help.

(FYI: You can't change the location of a tree where you said. That field you indicated is a place to go to OPEN a tree. When you go to that field, it automatically defaults to what you have in Tools >> Options, which is where you tell FTM where your tree files are located.)

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Re: PROBLEM WITH NEW MACKIEV 2014.1 using EXPORT BRANCH

March 20, 2017, 9:10 am
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That's the way Ancestry (.com) has always handled media items. Let's say I download a media item from Ancestry to my computer, such as a photo picked up as a hint, and simply save it as a file to my computer (no FTM involved). If I then upload that photo to any person in my Ancestry tree, it will appear as an item that I added there and in any subsequent captures by other members. I didn't know that could happen with media items in an exported tree, but it is consistent with how Ancestry has handled media for as long as I been around.
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TreeSync Replaced by FamilySync

March 20, 2017, 11:15 am
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The other shoe is now dropping on the TreeSync "evolution" into FamilySync with MacKiev announcing that as of 29 March 2017 TreeSync will no longer work. Those who have not bought a version of FTM from MacKiev will need to pay for an upgrade in order to get the new FamilySync version. This was just posted over on the Ancestry.com blog:

https://blogs.ancestry.com/ancestry/2017/03/20/software-mack...
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Re: My FTM Trees Aren't Linked Anymore to Ancestry. Ideas? Fix? (I'm Not a Novice User.)

March 20, 2017, 12:17 pm
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Re: TreeSync Replaced by FamilySync

March 20, 2017, 2:35 pm
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This looks like a hoax. There's no mention of it on the MacKiev site and the dates look like it's getting in early on April 1st.

It's also silly to the extent of being ridiculous. Any software vendor which did business like this would go broke very quickly.

Andrew
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Re: TreeSync Replaced by FamilySync

March 20, 2017, 2:46 pm
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Nothing about FTM would strike me as ridiculous these days. This was also picked up by Dick Eastman on his newsletter website, which is where I first got the info. I'll leave a query there and see what he has to say.
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Re: TreeSync Replaced by FamilySync

March 20, 2017, 4:46 pm
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Re: TreeSync Replaced by FamilySync

March 20, 2017, 6:10 pm
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Now this is *very* scary.

Existing versions of FTM will not be able to sync with or even access ACOM from 29 Mar. To interact with ACOM we need FTM 2017, which is released on 31 Mar. I don't begrudge them the money ($30-40) but this seems like a recipe for disaster and a major disconnect for frequent users.

We won't be able to use FTM with ACOM for 2 days, then will probably have to wait while tens of thousands of users buy & install the new version, clogging up the portal, and MacKiev irons out the teething problems.

This is very worrying. Why haven't I received an email from MacKiev? - I'm on their mailing list.

Maybe we should all take April off if this is not a bad joke.

Andrew
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Re: TreeSync Replaced by FamilySync

March 20, 2017, 6:32 pm
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Far from being a hoax. News release by both Ancestry and MacKiev went out today, newsletters and website updates coming. It has been announced for over a year that Ancestry was going to stop TreeSync support sooner than later in 2017. MacKiev announced at RootsTech that FTM 2017 would release in March 2017. The only surprise is that there will not be a parallel operation of the two sync technologies. I was hopeing there would be, but the only thing that had been promised was that the New Sync would be ready before TreeSync was retired.
Remember, if it had not been for MacKiev stepping up to take over FTM, Ancestry had stopped publishing it at the end of 2015 and announced they would stop support by at the end of 2016. See:
https://support.mackiev.com/244426-Coming-Soon---Family-Tree...

https://blogs.ancestry.com/ancestry/2017/03/20/software-mack...
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Re: PROBLEM WITH NEW MACKIEV 2014.1 using EXPORT BRANCH

March 21, 2017, 1:21 am
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Ok. You are saying that if you download a media item using Ancestry.com and save it to a file (say Pictures or Documents in the computer) you will lose who initiated that piece of media and when you bring it back to a person in your tree again using Ancestry.com it will have your name. And so it will. I don't doubt it.
When you find a media item in a members tree on Ancestry.com you want, and locate the 'Save To' instruction on the other members tree, you then fill in who on your tree you want.. it goes straight to that person in your tree with the original sharer with it. THAT is the way the original sender keeps going. If you take it out of Drag/Paste out of Ancestry to your own file. THEN it is lost.
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Re: PROBLEM WITH NEW MACKIEV 2014.1 using EXPORT BRANCH

March 21, 2017, 2:14 am
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Anyway, all that aside for a moment.
Wouldn't it be nice if Mackiev (which I would think would work in Sync with Ancestry) just make it so Branch Exports could include the original media contributors in their system.
Thats all.
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Re: My FTM Trees Aren't Linked Anymore to Ancestry. Ideas? Fix? (I'm Not a Novice User.)

March 21, 2017, 5:15 am
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Hi ginglish1. Seems we both have misunderstood each other. I should've originally been more clear, as well. I don't wish to rename my trees. I just want my existing trees & tree data (.FTM files, media files, et al) to reside under a different directory from my program files. (Don't ask--I have my reasons!)

So say my program files are stored in C:\Program Files\Family Tree Maker 2014.1, BUT I have my data for my four FTM trees stored under C:\Documents\Users\Kaye\NEWFTM (or whatever). IF I rename the NEWFTM directory to FTM2014.1, my NEXT STEP is to then go into FTM >> Tools >> Options and change the field I was referring to in my posts above to point towards this new directory where my trees are & so the program can now point to the directory to where my trees are when I open my trees.

What I'm going to do now though is post my question on FTM's support website. I heard that if you do it doing the day sometimes a tech support person will engage a customer in an online chat, and that's what I'm going to hope for today. (Tues.)

Thanks for your help!
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Re: TreeSync Replaced by FamilySync

March 21, 2017, 5:32 am
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****Existing versions of FTM........ or even access ACOM from 29 Mar.*****

While I do not have inside knowledge I don't believe this is correct. To be correct it would mean that that only browser that would be able to access Ancestry was the one in FTM. However any browser, the brain dead version of IE in FTM, IE, Chrome, Firefox, etc. can all access Ancestry.

In my opinion restricting the ability of FTM to interact with Ancestry may be a good thing. Hopefully it will improve the over all accuracy of the Ancestry trees, if people are forced to think about what they are attaching to their trees. Maybe the online trees will have less children being born before the mother was born or after she died.
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