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Re: Which software has priority?

Considering I am a user, just like you, I do not have a customer service department.

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Re: Which software has priority?

This is a peer-to-peer board, not a corporate support board. If you wish to contact FTM staff, this is not the appropriate venue.See Board Information at the top right"Welcome to the Family Tree Maker...

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Re: moving files to new laptop

"Gee, why can't it be as simple as downloading it on a flashdrive and then uploading in new computer...but no it must be more complicated. Please let me know how to do this". Linda, It is that...

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Re: FTM 2012 Transfer of Citations when Syncing

Hi Russ, Thank you, it worked that time. Ginger

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Merging sources?

Good morning all,When working my file today, I noticed that a few of the sources I created on my online file have duplicated themselves in the FTM12 local file (example - I now have 3 identical titles...

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Re: Best method if you don't know surname/forename?

There is NO general best way. What works for YOU is the best way.I use the names I have and "?" for the names that I do not have.For those with unknowns I use some extra data:Mary ? (Wife of John...

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Re: Merging sources?

Sources can be merged, and the old one discarded, by the Replace command in the Source Workspace.From the Source Workspace:1) Select one that you DON'T want to keep2) Right click > Manage Sources...

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Re: Family Tree Maker 2012 Sync problems

Been there done that...and I'm through wasting my time. I have had all of these issues and more. Add me to the list of unhappy unsynched unlinkers.Sturdy2

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Ancestry won't open!

I've been working in Ancestry all day and it then shut itself down without any warning. When I try to re-open the icon appears but then disappears and the programme won't launch. I'm running it through...

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Re: Which software has priority?

FWIW I have had this issue occur numerous times with AMT. However, there have been differences. Sometimes the dupes are true copies and other times they only appear in the tree graphic. If the latter,...

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Re: Family Tree Maker 2012 Sync problems

Sturdy2I have to agree with you. While the sync feature is great when it works as it is supposed to, the uncertainty in its working correctly and the headaches it creates with lost and duplicated...

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Re: Best method if you don't know surname/forename?

Consistency is the most important point. I use FNU and LNU for First/Last Name Unknown. However, for a maiden name I put the married name in parentheses to identify the link to the husband and to...

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Re: moving files to new laptop

"The impression left in the prior message that the *.ftmb file is compressed is not true. The backup file is not compressed and takes as much space as the old ftm file plus images take."Oh dear, there...

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Re: moving files to new laptop

If you have sync'd the file you will have to copy the Application Data relating to the sync as well.

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Re: moving files to new laptop

Regardless of what file names, etc, say, the end result is that the files are not compressed to any degree that makes any practical difference.For example, my current file size (on disk).ftm =...

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Re: moving files to new laptop

Can we say this in really simple terms as you are looking at the screen? I don't see anything about adding media to click. I am a real novice.

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Re: moving files to new laptop

ee the attached fileThis is the dialog you see in 2012 when you do a file backupNote you can tick the box to include media filesNote also FTM adds the date of the back up as part of the file nameJohn D

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Re: moving files to new laptop

Actually, it can be simpler than that. Just copy your *.ftm files and associated ftm media folders to your external hard drive or thumbnail drive, or directly if you have a cable to connect the two...

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Re: moving files to new laptop

If all of your media files are in the same folder, then the backup method might be OK. If not, copy the files and folders to a memory stick and copy them to the new computer.If you can network your two...

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Re: Merging sources?

I was hesitant with the Replace, as I didn't know if it would keep the information from the replaced source.Just to spell it out, to make sure I'm doing it right...If I have:Source A - JohnSource B -...

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