Quantcast
Channel: Family Tree Maker software - Family History & Genealogy Message Board
Viewing all articles
Browse latest Browse all 22081

Re: Process Error - media not complete

$
0
0
Well I think I've fixed this while waiting for Ancestry to get back to me. In the SyncReport zip file that Sync Error Reporter generates, there is a text file with a name ending _errRpt. I opened the file and used Control F to search for the word error. I found a .jpg file which had UploadError following the file name.

I then went to my tree in FTM2012 and unlinked that file telling it to move the file to the Recycle Bin. Synced and it synced ok, then added a different media file, synced again, and again all OK.

Once I've uploaded a few new media files, I'll go back and try the failing one again. Just thought I'd come back and post here in case anyone else has the same issue.

Viewing all articles
Browse latest Browse all 22081

Trending Articles