after 2 weeks of being unable to sync FTM with ancestry, I finally rang customer support today..........fat lot of good that did me
I was told to unlink my online tree, then open my backup and merge the files.........was emailed instructions to do this, that was a waste of time. the instructions are as clear as mud.
I now have 50,000 (well maybe not that many) back up files, nothing merged and still cant sync.
HELP!!!!!!!
I was told to unlink my online tree, then open my backup and merge the files.........was emailed instructions to do this, that was a waste of time. the instructions are as clear as mud.
I now have 50,000 (well maybe not that many) back up files, nothing merged and still cant sync.
HELP!!!!!!!