My tree was not linked today either.....I called customer support.....they didn't seem to know about any issues with this problem.
I had this problem for several months earlier this year - they supposedly fixed it.......I just recently (last week) did a renewal on my subscription thinking all was well......now it's back to the same issues with the tree disconnecting itself from ancestry.
I had this problem for several months earlier this year - they supposedly fixed it.......I just recently (last week) did a renewal on my subscription thinking all was well......now it's back to the same issues with the tree disconnecting itself from ancestry.