My biggest problem, aside from the program just shutting down, is that I cannot merge two relatively small family files. Ancestry.com simply stopped trying to fix my problem and now just sends out a generic list of "fixes" which they never revise.
They said that my system is fine (speed and memory) but they have no idea why the program cannot merge files. I typically work on two files at one time, my main file and one that I clean up before I merge it. Now I'm not sure what I will do with future family files.
Jim
They said that my system is fine (speed and memory) but they have no idea why the program cannot merge files. I typically work on two files at one time, my main file and one that I clean up before I merge it. Now I'm not sure what I will do with future family files.
Jim