Sounds lik you have your sync option set to manual
Have you considered setting it to automatic?
From the plan Workspace click on the down arrow next to the sync now button and click on sync options and change it to automatic
Also, have a look at the help in the dialogue box and also this article from the FTM knowledge base
http://ftm.custhelp.com/app/answers/detail/a_id/5358/kw/Chan...
John D
Have you considered setting it to automatic?
From the plan Workspace click on the down arrow next to the sync now button and click on sync options and change it to automatic
Also, have a look at the help in the dialogue box and also this article from the FTM knowledge base
http://ftm.custhelp.com/app/answers/detail/a_id/5358/kw/Chan...
John D