I'd suggest that you try it the other way round: open FTM first, and say OK to the required update from there, before logging in to ancestry itself.
That should at least get the FTM update to work without being "confused" by an existing connection to somewhere else, which is vaguely related (in its mind, at any rate).
Whether you'll like the update is another matter! Some have definitely found it 'unhelpful', so best of luck.
That should at least get the FTM update to work without being "confused" by an existing connection to somewhere else, which is vaguely related (in its mind, at any rate).
Whether you'll like the update is another matter! Some have definitely found it 'unhelpful', so best of luck.