Windows 8.1 : 64 bit.
I downloaded an Ancestry tree to FTM 2014 with Tree Sync 'on'. With the option to include citation media.
As far as I can tell - everything completed correctly. The tree has downloaded - my own image files are there - and over 5,000 citation media.
TreeSync is working fine. Compact file always at 0%.
Except : "Media Processing" runs constantly. It is obviously trying to complete something that will never complete. Nothing ever changes. The progress bar never has any progress in it.
One wonders if FTM people are aware (have submitted a note to support) - or other users have experienced this. It is almost as if I have a 'category' of media that keeps running up against a brick wall and is unable to complete.
I did have a wider Ancestry subscription previously which I dont have now : might it be constantly checking for those items I am no longer entitled to ?
My Ancestry tree online was in part created - years ago - from an upload from an old version of FTM - with homemade sources / citations. I can still see remnants of those in my tree - again I wonder if media processing is in a loop trying to figure those out ?
Interested to hear from anyone who has their FTM 2014 working fine in all respects - except MEDIA PROCESSING always 'on'. It hasnt caused me a problem to date though.
Lindsay
I downloaded an Ancestry tree to FTM 2014 with Tree Sync 'on'. With the option to include citation media.
As far as I can tell - everything completed correctly. The tree has downloaded - my own image files are there - and over 5,000 citation media.
TreeSync is working fine. Compact file always at 0%.
Except : "Media Processing" runs constantly. It is obviously trying to complete something that will never complete. Nothing ever changes. The progress bar never has any progress in it.
One wonders if FTM people are aware (have submitted a note to support) - or other users have experienced this. It is almost as if I have a 'category' of media that keeps running up against a brick wall and is unable to complete.
I did have a wider Ancestry subscription previously which I dont have now : might it be constantly checking for those items I am no longer entitled to ?
My Ancestry tree online was in part created - years ago - from an upload from an old version of FTM - with homemade sources / citations. I can still see remnants of those in my tree - again I wonder if media processing is in a loop trying to figure those out ?
Interested to hear from anyone who has their FTM 2014 working fine in all respects - except MEDIA PROCESSING always 'on'. It hasnt caused me a problem to date though.
Lindsay