Agreed. The Ancestry web site is not working very well, and despite what Ancestry has said, it can lead to data loss. Using the web site alone, I have tried altering source information, only to find that source disappear from the personal data on the web on a person. I've also noticed that when I accept a hint, the hint will move to the accepted tab but it will not be added to the person's data. I've seen this happen multiple times when saving a story or picture hint.
Now before everyone panics about their data, I've have never seen data dropped if I wasn't already touching the data or adding hints. Existing data seems fine.
I just hope that this gets resolved, but I fear I'm out of luck. When FTM said that they were artificially holding the status at Orange a few days ago, I was impatient and sync'ed during Orange. It went fine several times, but then I got a sync error even before the report on the number of changes. I rolled back to a FTM backup and I got the sync error again, so even backing up your FTM database doesn't appear to be protection.
Now before everyone panics about their data, I've have never seen data dropped if I wasn't already touching the data or adding hints. Existing data seems fine.
I just hope that this gets resolved, but I fear I'm out of luck. When FTM said that they were artificially holding the status at Orange a few days ago, I was impatient and sync'ed during Orange. It went fine several times, but then I got a sync error even before the report on the number of changes. I rolled back to a FTM backup and I got the sync error again, so even backing up your FTM database doesn't appear to be protection.