Frankly, I've always been of the opinion that MacKiev (FTM) has always tried to divert negative attention from themselves and their flaky software back toward Ancestry being the problem. I've read all the comments. I have used FTM and Ancestry for almost 30 years and I have never seen such BS as what comes out of MacKiev. There is no way you are going to get anything but the run around from them and theirs. Their Facebook group will block you if you get persistent about asking. That page is all about blowing smoke. I would like to know what is the contractual relationship between FTM and Ancestry. Just because Ancestry is making changes, how do we know that is actually the source of the FTM problems. This is ridiculous!! You cannot be expected to sync a significant backlog of changes from FTM to Ancestry or vice versa while running under the 'Orange' warning status and be able to do a line item comparison. So what if you do a manual backup. Are you going to check and verify 100 plus changes if a 2000 to 8000 person database?? If that's what's expected then let's all go back to a Big Chief tablet and a 3 ring binder.
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