Russ
I have now been contacted by "Ancestry.com Support"
Cris
Member Solutions
Ancestry.com
He sent me the email using my current Ancestry.com email address; however, I cannot reply to him. I am continuing to receive the following reply
"Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. Etc "
I do not understand what is wrong. Can you help?
Bob
I have now been contacted by "Ancestry.com Support"
Cris
Member Solutions
Ancestry.com
He sent me the email using my current Ancestry.com email address; however, I cannot reply to him. I am continuing to receive the following reply
"Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. Etc "
I do not understand what is wrong. Can you help?
Bob