I was able to register it and use it in conjunction with my Ancestry account. But it seems that every time I try to re-open the program I get a message about a required update and the only option I get is to Update Now. No matter how many times I go through this process it just keeps coming up, preventing me from getting back into the software. The Auto RTPatch application in my system tray says that Family Tree Maker is already up to date, so I don't know what I need to do next. I loathe the idea of possibly having to sit on the phone with someone for an hour trying to answer questions like 'Do you know where the Start Menu is?'
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