Glenn,
Your issue sounds like mine - there are a couple of threads about it on this board.
The workaround that I now use - I created a second user profile in Windows, and FTM syncs properly from that profile.
When I am working on my tree, I just "switch user" to do the sync, and then I return to my main profile.
Your issue sounds like mine - there are a couple of threads about it on this board.
The workaround that I now use - I created a second user profile in Windows, and FTM syncs properly from that profile.
When I am working on my tree, I just "switch user" to do the sync, and then I return to my main profile.