thank you Russ and Alan for your help. I have already done with CS rep all you have suggested and still dead in the water!
I am calling CS back tomorrow when I have an hour to spend with hopefully completing this issue. I appreciate your time and input. I will keep this message link active and let you know what they decide.
Curry
I am calling CS back tomorrow when I have an hour to spend with hopefully completing this issue. I appreciate your time and input. I will keep this message link active and let you know what they decide.
Curry