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Re: FTM-Family sync not working

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Ian,
According to Help for Export (F1), the content of the 2017 file is different to the 2014 file. To Import the tree you must use the Restore function. Also previous versions of FTM can't open this new format.

Re: FTM 2017 Hints not working.

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How lovely. I've spent 13 years and thousands of dollars to compile information on 90,000 people. Now the company to which I've paid that money is making a key feature unavailable to me unless I turn over all my work to them. Private or not, searchable or not, it seems like extortion to me.

Re: FTM 2017 - Possible Explanation for failure to Upload and Link to Ancestry.

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Jack Dungan - I have just finished "exporting" my large tree branch of 10,008 people from the largest file of 55,272 people. Was busy today- will attempt to upload it to Ancestry tonight.

How big is your large tree and does your large tree have any "unrelated" people? I have not found a way to search the large tree for "unrelated" people.

My thinking is that the upload process looks at the data as one entity with everyone linked together by bloodlines. I am thinking it does not know how to deal with unrelated people or perhaps even step related people.

However as mentioned I have not found a way to search my 55,000 person file, built over the last 20 plus years, for unlinked or unrelated people.

Re: FTM 2017 - Possible Explanation for failure to Upload and Link to Ancestry.

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Dear Rick,

It was kind of you to answer. My larger tree is a mere 30,800 people, and it has 5700 "media images" attached. I am not aware of large numbers of detached branches, but there certainly may be stray orphans, that is, people whom I have inadvertently mislaid or unattached. There are, of course, a few instances of "preferred" and secondary parents with different ancestries, used in cases where I have not yet proved which of two is the correct set of parents. I do not know on the Ancestry.com online tree how to find these stray people.

Yet these same trees linked easily when 2014 was running. I did notice the online program has grown unstable over time, perhaps because I added more than it can handle during this calendar year while working only online on Ancestry. I cannot be sure the program on Ancestry.com is without bugs which are affecting FTM2017. Occasionally Ancestry.com's program flatly refuses for a day to allow me to attach new sources. Consistently, when I attach more than one hundred or so images to an entry (by adding photos of DNA matches), the oldest photo disappears when the newer one is added. This reminds me of a row of people sitting on a bench. When they all push over to seat a new person at one end, the fellow on the other end is pushed off the bench. This has happened to me since the new online program started at the beginning of 2017, but Ancestry has not been willing to fix it when I call. When an individual has over fifteen images attached, they can be slow to open. Ancestry's help desk asks very simple things, such as whether I have cleared my cookies or if it is a slow computer. I have a fast internet connection and I went to computer stores to check if it is the computer. Even the fastest machines available are slowed when I open photos, and they respond similarly. Now, with the inability to sync to FTM 2017, I am quite disheartened, as I hoped the new program would fix or improve function.

If you have a suggestion, I am willing to try it. I do not know how to transfer the program in sections and rejoin them, but it is my first general thought. I do not dare with my limited technical abilities to do anything by guess and lose all the media. Another idea is do delete a few people who have a great deal of data attached (and somehow save the data) and to replace them with a name such as John Doe and Jane Roe, and see if that works. If it does not work, however, I will have thrown away a few more weeks' work.

I would be happy to hire an expert if such were to be had, as this has taken so many years to build and was intended, when corrected, to be useful to others.

I do want to congratulate you on the work you have done. Yours must be a rather remarkable family and body of research. I do apologize that this note is too long. I am grateful for your reply and for any advice.

Sincerely,
Jack Dungan

Re: FTM 2017 - Possible Explanation for failure to Upload and Link to Ancestry.

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Jack,
Well, I have some good news that possibly may offer a reason for all the trees people are talking about not syncing with FTM 2017.

I successfully uploaded and Synced a 10,008 person tree exported from the master tree of 55, 272 people.

Theoretically, if I am correct, the FTM 2017 upload to Ancestry process is analyzing the data for "bloodline" linkage. When it sees data, such as the parents of a spouse, who are not in the bloodline, or another example, a person that has been entered in FTM as an "unrelated" person, Ancestry refuses to accept this data, as it does not know where to place it. It is not part of the "tree" and Ancestry is not going to create a "new unnamed" tree to account for the person.

The process key was to "Export" the bloodline tree from the master FTM tree.

Here is an interesting FTM 2017 "conflict". There are two places from which to "export" a tree. A tree may be exported from the "File" tab, "Export", and from the "Person" tab, "Export Branch" (this is the same as right clicking on the person's profile block in the tree view).

First option:
Using the "File" tab, selecting "Export", select "Continue", select "Selected individuals" button, include all items in the "Include" section, a pop-up window "Filter Individuals" appears. In this window, I selected myself, in the center select "Ancestors", in pop-up select "Include all parents", "Include all spouses" and "Include ancestor's descendants", select "Generations of ancestors to include" = 999, "Generations of descendants to include" = 15. Click apply and wait for export to finish.

This option produced a tree of 10, 008 people from a "master" tree of 55, 272 people.

The second option:
Using "Person" tab, selecting "Export Branch", in pop-up selecting myself as root of branch, in output format pop-up select all boxes (except do not select "Privatize living people- include only names" if preferred). Then "next", and wait for export.

This option produced a tree of 9,334 people from a "master" tree of 55, 272 people. I have not taken the time to analyze what is the difference between the two export functions, as they "should" be the same.

For the remaining 45,264 people in my master file, if I desire to have them sync to Ancestry, I imagine I would need to export all the individual trees from which they are composed. In my master tree, I usually added spouse parents and siblings, divorced spouses, step-children and the like.
In addition, the paternal side of my family came from Switzerland in 1833, along with 30 plus people from the same area of Switzerland, and settled in a remote (at the time) valley in central Pennsylvania. This resulted in a lot of marriages of cousins. My master tree has numerous linking lines of families where different generations have married from these original immigrants. So I have a lot of people in the tree to connect all the different cousins. I imagine this is another problem for ancestry to deal with organizing the data.

Hope this is of some assistance.
Rick Sorgen




Re: FTM 2017 RELEASE - Worst upgrade since the beginning.

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Burgess,
Well, I have some good news that possibly may offer a reason for all the trees people are talking about not syncing with FTM 2017.

I successfully uploaded and Synced a 10,008 person tree exported from the master tree of 55, 272 people.

Theoretically, if I am correct, the FTM 2017 upload to Ancestry process is analyzing the data for "bloodline" linkage. When it sees data, such as the parents of a spouse, who are not in the bloodline, or another example, a person that has been entered in FTM as an "unrelated" person, Ancestry refuses to accept this data, as it does not know where to place it. It is not part of the "tree" and Ancestry is not going to create a "new unnamed" tree to account for the person.

The process key was to "Export" the bloodline tree from the master FTM tree.

Here is an interesting FTM 2017 "conflict". There are two places from which to "export" a tree. A tree may be exported from the "File" tab, "Export", and from the "Person" tab, "Export Branch" (this is the same as right clicking on the person's profile block in the tree view).

First option:
Using the "File" tab, selecting "Export", select "Continue", select "Selected individuals" button, include all items in the "Include" section, a pop-up window "Filter Individuals" appears. In this window, I selected myself, in the center select "Ancestors", in pop-up select "Include all parents", "Include all spouses" and "Include ancestor's descendants", select "Generations of ancestors to include" = 999, "Generations of descendants to include" = 15. Click apply and wait for export to finish.

This option produced a tree of 10, 008 people from a "master" tree of 55, 272 people.

The second option:
Using "Person" tab, selecting "Export Branch", in pop-up selecting myself as root of branch, in output format pop-up select all boxes (except do not select "Privatize living people- include only names" if preferred). Then "next", and wait for export.

This option produced a tree of 9,334 people from a "master" tree of 55, 272 people. I have not taken the time to analyze what is the difference between the two export functions, as they "should" be the same.

For the remaining 45,264 people in my master file, if I desire to have them sync to Ancestry, I imagine I would need to export all the individual trees from which they are composed. In my master tree, I usually added spouse parents and siblings, divorced spouses, step-children and the like.
In addition, the paternal side of my family came from Switzerland in 1833, along with 30 plus people from the same area of Switzerland, and settled in a remote (at the time) valley in central Pennsylvania. This resulted in a lot of marriages of cousins. My master tree has numerous linking lines of families where different generations have married from these original immigrants. So I have a lot of people in the tree to connect all the different cousins. I imagine this is another problem for ancestry to deal with organizing the data.

Hope this is of some assistance.

sync

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Has anyone been out for this when it comes to sync

I can not sync my entire file without having to take a small detour to make it work
In my big file, all of these are marked as locked Tasks Media Files, Private Media, Private Facts, Private Notes, Charts, Reports and Books

I must expotera entire file to Gedcom but without Tasks Media Files, Private Media, Private Facts, Private Notes, Charts, Reports and Books
then import it again and then synca then function sync as it should

Now can handle the file as it is supposed to make I can make changes In ftm 2017 and sync to Ancestry it works excellent changes on Ancestry and sync to ftm 2017 this also works

Why can not I use my entire file without deleting such information that should be locked and not included at the sync moment

I handle the ftm file as recommended Compact File file and also perform (Perform extended analysis) in the program and also outside several times every day

Is it someone who has any suggestions where the error is?
Is this ancestry problem with complicated files?
Or do not work when you have done some tasks privately?


Does not seem that the big file is so worst
Peopel 24991
File Size 323 187 Kb
Fackts 286 040
Places 9561
Source 3342 templates 2376
Citatione 39 001
Media 22696

The exported file to gedcom becomes so small
Gedcom file
Peopel 24991
File Size 94 211 kb
Fackts 135 595
Places 5178
Source 3342
Citatione 13963

Hälsningar
lnilsson193

Re: FTM 2017 RELEASE - Worst upgrade since the beginning.

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I have unrelated people in my tree. DNA says I am related but I have not found out exactly how we are related. I had no problem syncing my tree with these people.

Curt

Re: FTM 2017 RELEASE - Worst upgrade since the beginning.

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I have unrelated people, too. No sync problems.

Re: FTM-Family sync not working

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Thank you for the reply. I have been using FTM 2017 for quite sometime and was just trying ti synch with Ancestry when my problems began. After spending several hours on chat with support to no avail I this am tried synching my tree once again and low and behold it worked. I had already created a full backup, restored and renamed it but it would not upload to Ancestry after repeated attempts. I was test driving 2017 during the period when synching was problematic. It eventually it began functioning and FTM was released.

Re: Is Backup working properly?

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Thank you for this, most helpful. I copied my backup to C Drive but this does not automatically appear in the FTM folder and so that the file is available for restore I have found that the backup needs to be copied to the FTM folder. The Companion Guide does not make this clear. Following the rest of your instructions, the backup is clearly available in the FTM folder and I cannot see that there would be any problem in restoring the file.

Having said that it seems to me that if my tree is linked to Ancestry (That is the main tree I work on) I will always have a backup online.

Thanks for all your help.

Re: sync

Re: Is Backup working properly?

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It is of sorts but NOT a true backup because what is synced online is not all that is available when you are using the Family Tree Maker program.

See pages 240-242 in the Companion Guide for FTM 2017 for a list of what is/is not included with a synced online tree.

There are a few help articles at the MacKiev Familiy Tree Maker Support Site Pages that explain what is and is not included in a synced online tree when compared to your tree in the Family Tree Maker 2014 and earlier programs. Comparing those article to the 2017 pages would show if anything has changed.

https://support.mackiev.com/193402-Smart-Stories-and-Sync

https://support.mackiev.com/059548-Family-Tree-Maker-compare...

https://support.mackiev.com/385906-Using-the-TreeSync-featur...

Hope this helps

"Places"

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The FTM 2017 has not kept my, numerous, edited place details work entire. This is where you separate communities, populated places, census tracts from the rest of the city, county, state data. There is a lot of census tracts. At least they have kept the data, only putting it back in the place, and making it an unresolved place again.

I don't know if they have added/subtracted authorized place names.

Re: FTM 2017 Color coding

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Labeling what the colors are used for bothered me also, so I quickly came up with this Word 2003 chart that lets you identify the uses for the colors. Sorry I couldn't attach a Word file. Had to convert to .pdf to remove "click to add text" and then clip whole .pdf to save as .jpg. I hope this helps. Doesn't look like .jpg is attached unless admin needs to review.

Pat Fairall Chipak

Re: Is Backup working properly?

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Thanks once again. I will have a look at this.

Re: FTM 2017 Hints not working.

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Trees and DNA results are two separate things. If a person and their unsuspecting parent both take the AncestryDNA test, the parent-child prediction will show up for both of them in their DNA results even if neither has a tree posted/linked to their DNA results, so the possibility of such a message still exists.

Re: FTM 2017 - Possible Explanation for failure to Upload and Link to Ancestry.

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Thank you. I will try your method tonight. Having part of a tree synced is better than none. My Ancestry online tree is now my larger one, because I stopped working on the desktop FTM tree this year. I was expecting the new FTM program to be perfected and sold sooner. My fear is that if I upload the Dec. 2016 "old tree" on FTM to Ancestry, I will have lost a half year of nightly work which is on Ancestry's online tree. My hope was to upload the tree on Ancestry.com to FTM, and it will not do that, nor will it sync to the six month old FTM tree.
With respect to your Swiss families: it has been my observation that marriages among cousins, which are now viewed negatively, were the rule from the beginning of time until the nineteenth century, or until populations became mobile.
Thank you. I will report my progress with tonight's try within a few days.
Jack Dungan

Adding "hints" from ancestry to FTM tree

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I have a quick question...... FTM advises you to upload your tree to Ancestry and in doing so the little "hint" leaf will appear in FTM 2017. Which it does.

BUT, they also say that by doing so, I can get my hints faster by going through the tree on ancestry.

So....my question is....if I add in - lets say a census or a photo to my tree in Ancestry.....how do I get that same photo/census form onto my tree on FTM 2017?

Is it a matter of downloading my tree once again from Ancestry, re-installing the tree into FTM and go from there or is it just easier to do the work in FTM and forget the tree in ancestry, and just sync it once in a while.

Thanks

Re: FTM-Family sync not working

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Followed Ian's documented procedure (using Restore rather than Import since you can't import ftmb files) and the failure point was the same. Upload media completed but uploading data to Ancestry failed at about the 60% mark based on the progress bar. Wondering if it has something to do with file size. My client's file is about 4600 records with about a thousand media items. Two other client files of less than a 1000 records worked fine.
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